Identifies when it may be necessary to have a difficult conversation, and provides tips on how to effectively have this conversation. This resource is accompanied by a Difficult Conversations Worksheet.
Guide to Peer Support, Coaching and Mentoring: Values Exploration Tool
A resource to help identify the values of a person, to understand how this impacts on behaviour and motivations. Note: This resource accompanies the Guide to Peer Support, Coaching and Mentoring resource.
Guide to Performance Appraisal - Difficult Conversation Resource
A resource providing guidance on how to have difficult conversations. This resource is applicable to both volunteers and employees. Note: This resource supports the Supplementary Guide to Performance Appraisal.