The National Standards for Volunteer Involvement (‘National Standards’) provide a framework to guide and support the volunteering sector in Australia. They are adaptable to different organisations and reflect the diversity of the sector. Each National Standard is underpinned by a guiding principle, a series of high-level standards, and practice evidence. The National Standards were developed in consultation with the volunteering sector to ensure relevance and suitability.
The National Standards aim to:
- incorporate the values and maximise the benefits of volunteer involvement.
- develop effective volunteer involvement strategies and practices.
- involve volunteers in meaningful and useful activities that contribute to the outcomes of the organisation’s work.
- ensure the rights of volunteers are protected and that they are supported to carry out their roles and responsibilities.
The National Standards incorporate the following principles:
- Volunteer involvement should be a considered and planned part of an organisation’s strategic development, aligning with the organisation’s strategic aims and incorporated into its evaluation framework.
- Effective volunteer involvement requires organisational leadership, and a culture and structure that supports and values the role of volunteers.
- Volunteers have rights, which include the right to work in a safe and supportive environment with appropriate infrastructure and effective management practices.
- Volunteers have responsibilities, which include acting responsibly, being accountable for their actions to the organisation, and respecting the organisation’s values and practices.