Complaint Handling by Charities and Not-for-Profits
A guide to complaint handling, providing example policies and procedures.
Author: Volunteering Australia
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National Standard: Volunteer Safety & Wellbeing (114 results)
The health, safety and wellbeing of volunteers is protected in the workplace.
Confident, Connected, Contributing: Top Tips for Recruiting and Supporting Disabled Volunteers
A list of tips on how to involve and support volunteers living with a disability.
Author: Volunteer Scotland, Glasgow Disability Alliance
Conversation Worksheet
A template to help managers of volunteers plan and carry out difficult conversations with volunteers.
Author: Volunteer PlainTalk
Corporate Policy Statement: Volunteers and Community Involvement
An example of a corporate level policy statement that supports the involvement of volunteers.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
Corporate Policy Statement: Work Health and Safety
An example of a policy statement that addresses workplace health and safety of all staff. Note: Some information provided is specific to Western Australia.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
Corporate Volunteering
A webpage providing using information on starting a corporate volunteering program.
Author: Volunteering Australia
COVID-19: Advice for Organisations on Safeguarding Volunteers
Advice for organisations on how to safeguard volunteer health and wellbeing during a pandemic.
Author: Volunteering WA
COVID-19: Business Continuity Planning
A guide to business continuity planning during a pandemic looking at the implications for volunteer involvement as well as operations, communication, finances and social impact.
Author: Volunteering Victoria, Volunteering Queensland, Volunteering Tasmania
COVID-19: Information for Volunteer Involving Organisations
Information from Volunteering Australia’s COVID-19 Position Paper No. 2: Safeguarding Volunteers and Volunteer Involving Organisations. It includes resources, information on adapting volunteering programs, safeguarding volunteers and adjusting contractual obligations.
Author: Volunteering Australia
COVID-19: Return to Corporate Volunteering
A factsheet on processes for safely engaging and supporting corporate volunteers during a pandemic.
Author: Volunteering WA