Complaint Handling by Charities and Not-for-Profits

A guide to complaint handling, providing example policies and procedures.

Author: Volunteering Australia
Last Updated: 01/01/2021
Added to the hub: 09/02/2021

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National Standards

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Categories

Charity & NFP Sector | Handling Incidents or Complaints | Planning | Policies and Procedures | Risk Management | Work Health & Safety

Resource types

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