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FEATURED RESOURCE

Reviewing your Volunteering Program

A guide on how to review a volunteering program.

Author: Volunteering Australia

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Achieving Excellence in Your Volunteer Program: Volunteer program management guidelines

A guide on how to engage with volunteers, particularly through the recruitment process, as well as how to advocate for volunteer involvement to the organisation.

Author: Swan Volunteer Resource Centre, City of Swan

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Best Practice Goal Planner

A resource to support staff to set and manage goals. Note: This resource supports the Best Practice Guidelines

Author: Volunteering New Zealand

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Best Practice Guidelines

A workbook to help organisations review their volunteering programs in line with best practice frameworks.

Author: Volunteering New Zealand

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Calculating the Economic Value of Your Volunteers

A guide on how to quantitatively calculate the economic value of your volunteers.

Author: Volunteer Scotland

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Competencies for Managers of Volunteers

Identifies the key competencies of Managers of Volunteers. The resource can be used as a self-assessment tool for Managers of Volunteers to identify current skills and areas for improvement.

Author: Volunteering New Zealand

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Disability Action Plan

A guide on how to develop a Disability Action Plan. This resource is accompanied by Disability Action Plan Templates.

Author: Victoria ALIVE, Volunteering Victoria

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Disability Action Plan: Template

A template to create a Disability Action Plan Template. Note: This resource is accompanied by the Disability Action Plan resource.

Author: Victoria ALIVE, Volunteering Victoria

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Do My Volunteers Need Training?

A resource with several templates to identify whether a volunteer needs additional training and methods to track progress.

Author: Volunteer Ireland

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Exit Interview Spreadsheet

A template for recording data from a series of exit interviews for recording and evaluating data on exiting volunteers.

Author: Volunteering WA

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Guide to Onboarding: Feedback Questions

A template for feedback questions regarding the onboarding process, from recruitment, to induction, to ongoing engagement. Note: This resource supports the Guide to Onboarding.

Author: VolunteeringACT

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Guide to Onboarding: Inclusion and Diversity Questionnaire

A template questionnaire to support the inclusive involvement of volunteers. This template covers both identifying the needs of volunteers and receiving feedback on the onboarding process. Note: This resource supports the Guide to Onboarding.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Coaching Feedback Questions

A template for both a student and coach to provide feedback on the coaching process. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Mentoring Feedback Questions

A template for both mentor and mentee feedback questions. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Peer Support Feedback Questions

A template for providing feedback on peer support. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Values Exploration Tool

A resource to help identify the values of a person, to understand how this impacts on behaviour and motivations. Note: This resource accompanies the Guide to Peer Support, Coaching and Mentoring resource.

Author: VolunteeringACT

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Guide to Performance Appraisal: Managing Underperformance Guidelines

A guide on how to manage underperformance. Note: This resource supports the Supplementary Guide to Performance Appraisal

Author: VolunteeringACT

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Guide to Supervision: Supervision Feedback Questions

A template for supervision feedback questions. Note: This resource supports the Guide to Supervision

Author: VolunteeringACT

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Harnessing Volunteer Motivation: Resource Pack

Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.

Author: Leep

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Harnessing Volunteer Motivation: Webinar

Webinar providing discussion on supporting, supervising and recognising volunteers, providing insight into volunteer motivations, based on the experience of Managers of Volunteers. Note: This resource is accompanied by the Harnessing Volunteer Motivation: Resource Pack.

Author: Leep

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Insurance and COVID-19: Guidance for Volunteering Involving Organisations

Information on risk in volunteer involvement during COVID-19. Covering liability over the health of volunteers and discrimination concerns in standing volunteers down.

Author: Volunteering Australia

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Keeping Volunteers Safe

Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.

Author: VolunteeringACT

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Measuring the Impact of Volunteering

A guide on how to measure the impact of volunteers.

Author: Volunteer Scotland

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So What? Volunteering Impact Measurement - Top Tips to Get You started

A guide on how to demonstrate the impact of volunteer involvement to your organisation.

Author: Volunteer Scotland, Scottish Volunteering Forum, Scottish Government

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Steps for Obtaining Feedback from Volunteers

A guide on how to obtain feedback from volunteers and how to follow-up on feedback provided.

Author: Volunteering WA

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Supplementary Guide to Probation: Employee Probation Policy

A template for a Probation Policy. This resource can be used as a WHS tool, providing volunteers with opportunity to provide feedback. Probation is not mandatory for volunteers. Note: This resource supports the Supplementary Guide to Probation.

Author: VolunteeringACT

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Supplementary Guide to Probation: Employee Probation Procedure

A template for Probation Procedure. This resource can be used as WHS tool, providing volunteers with opportunity to provide feedback. Probation is not mandatory for volunteers. Note: This resource supports the Supplementary Guide to Probation.

Author: VolunteeringACT

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Supplementary Guide to Probation: Probation Feedback Questions

Template for a supervisor's evaluation of a probationary employee. Can be adapted to receive feedback from volunteers during onboarding process. Note: This resource supports the Supplementary Guide to Probation.

Author: VolunteeringACT

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Team Performance Indicator

An example of a team performance indicator self-assessment tool.

Author: Volunteering New Zealand

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Template: Debriefing Spontaneous Volunteer Operations

Provides an overview on the key points to consider when debriefing Spontaneous Volunteers.

Author: Volunteering Queensland

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The Compass: Your Guide to Social Impact Measurement

A comprehensive guide on how to report on social outcomes and their impact.

Author: The Centre for Social Impact

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Time Analyser

A resource to support staff to analyse how they spend their time on a given day. Note: This resource supports the Best Practice Guidelines.

Author: Volunteering New Zealand

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VolPoll

An engagement tool designed for volunteers and small to medium groups to evaluate and better understand their volunteering opportunities and threats.

Author: VolPoll

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Volunteer Exit Interview Template

A template for conducting a volunteer exit interview.

Author: Volunteering WA

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Volunteer Exit Questionnaire

A template for undertaking a volunteer exit interview.

Author: Volunteer Scotland

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Volunteer Leaving Questionnaire

A template for a volunteer exit interview.

Author: Volunteer Edinburgh, Volunteer Wiki

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Volunteer Management Health Check Guide

A resource guiding organisations on how to perform a health check of their volunteer involvement and volunteer management practices. This resource can be used as a template. Note: Item 2.08 is not relevant to Australian volunteering programs.

Author: Volunteer Ireland

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Volunteer Management Toolkit

A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.

Author: Volunteering Victoria

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Volunteer Performance Review

A template for completing and recording details of a volunteer performance review.

Author: Volunteering WA

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Volunteer Performance Review: Detailed

A detailed template for completing and recording details of a volunteer performance review.

Author: Volunteering WA

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Wheel Template: Personal Competency Matrix

A template to accompany the Competencies for Managers of Volunteers resource.

Author: Volunteering New Zealand

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Youth Ready Assessment

A guide to check and assess how well a volunteering program appeals to young people across five focus areas.

Author: Volunteering Victoria

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