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Guide to Peer Support, Coaching and Mentoring

A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Performance Appraisal - Difficult Conversation Resource

A resource providing guidance on how to have difficult conversations. This resource is applicable to both volunteers and employees. Note: This resource supports the Supplementary Guide to Performance Appraisal.

Author: VolunteeringACT

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Guide to Performance Appraisal: Managing Underperformance Guidelines

A guide on how to manage underperformance. Note: This resource supports the Supplementary Guide to Performance Appraisal

Author: VolunteeringACT

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Guide to Supervision

A comprehensive guide to supervision, including models of supervision and responsibilities within a supervisory relationship. This resource contains information and templates that are relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Supervision: Communication Protocols

Information on communication protocols, including the principles of effective communication and the benefits of communication protocols.

Author: VolunteeringACT

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Guide to Supervision: Employee Performance Appraisal Procedure

A template for a Performance Appraisal Procedure. Note: This resource supports the Guide to Supervision

Author: VolunteeringACT

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Guide to Supervision: Models for Supervision

A resource identifying three key models of supervision. Note: This resource supports the Guide to Supervision

Author: VolunteeringACT

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Guide to Supervision: Staff Supervision Policy

A template for a Supervision Policy. Note: This resource supports the Guide to Supervision

Author: VolunteeringACT

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Guide to Supervision: Staff Supervision Procedure

A template for a Supervision Procedure. Covering the key responsibilities of supervisors and supervisees. Note: This resource supports the Guide to Supervision

Author: VolunteeringACT

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Guide to Supervision: Supervision Feedback Questions

A template for supervision feedback questions. Note: This resource supports the Guide to Supervision

Author: VolunteeringACT

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Harnessing Volunteer Motivation: Resource Pack

Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.

Author: Leep

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Harnessing Volunteer Motivation: Webinar

Webinar providing discussion on supporting, supervising and recognising volunteers, providing insight into volunteer motivations, based on the experience of Managers of Volunteers. Note: This resource is accompanied by the Harnessing Volunteer Motivation: Resource Pack.

Author: Leep

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Ideas for How to Keep Volunteers Engaged

A webpage providing brief information on how to continue to engage with volunteers, even if a program pauses its functions.

Author: Volunteering Australia

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Issues for Consideration when Planning and Designing a Formal Mentoring Program

A guide on key considerations that should be made when developing a mentoring program in an organisation.

Author: Volunteering Queensland, Queensland University of Technology

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Managing Underperformance

A guide to performance appraisal and managing underperformance in volunteers.

Author: Volunteering Australia

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Managing Volunteers for Retention

A high level guide on best practice volunteer management to support higher retention rates.

Author: Volunteering Victoria

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Off-Site Volunteering: Managing volunteers outside of the workplace

A resource identifying how to support off-site volunteers from a risk management perspective.

Author: Volunteering Victoria

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Supplementary Guide to Performance Appraisal

A comprehensive guide to performance appraisal, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Supplementary Guide to Probation

A comprehensive guide to probation, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Template: Spontaneous Volunteer Task Management Plan

Supports organisations in capturing information associated with volunteer tasks including task description, risk assessment, screening, induction, briefing, support, debriefing, recognition, and supervision strategies.

Author: Volunteering Queensland

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Volunteer Performance Review

A template for completing and recording details of a volunteer performance review.

Author: Volunteering WA

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Volunteer Performance Review: Detailed

A detailed template for completing and recording details of a volunteer performance review.

Author: Volunteering WA

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Volunteer Performance Review: Sample

An example of a completed Performance Review Template.

Author: Volunteering WA

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Volunteer Record Template

A template for record keeping a volunteer's involvement.

Author: Volunteer Scotland

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Volunteer Support Record

A basic template for having a performance discussion with a volunteer.

Author: Volunteer Scotland

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