National Standard: Quality Management & Continuous Improvement (69 results)
Effective volunteer involvement results from a system of good practice, review and continuous improvement.
Guide to Onboarding: Inclusion and Diversity Questionnaire
A template questionnaire to support the inclusive involvement of volunteers. This template covers both identifying the needs of volunteers and receiving feedback on the onboarding process. Note: This resource supports the Guide to Onboarding.
A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
Guide to Performance Appraisal - Difficult Conversation Resource
A resource providing guidance on how to have difficult conversations. This resource is applicable to both volunteers and employees. Note: This resource supports the Supplementary Guide to Performance Appraisal.
A comprehensive guide to supervision, including models of supervision and responsibilities within a supervisory relationship. This resource contains information and templates that are relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.