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3Bridges: Volunteer Handbook

An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.

Author: 3Bridges Community

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6 Steps to Volunteer Management Success

This webinar covers key elements of volunteer management, including adapting to changing needs, building inclusive programs, providing structured frameworks and involving volunteers in all aspects of the organisation.

Author: Leep

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A Common Purpose: Formal Volunteering and Cultural Diversity

A guide on how to build an inclusive volunteering role, focusing on overseas volunteers, cultural awareness, communication styles, gender, and religion.

Author: Volunteering WA, Fran Robinson

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Background Screening for Volunteers

Information on screening new volunteers, including information on how to develop a screening policy.

Author: Volunteering WA

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Be Prepared: Managing Volunteers in Emergencies

A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.

Author: VolunteeringACT

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Best Practice Guidelines

A workbook to help organisations review their volunteering programs in line with best practice frameworks.

Author: Volunteering New Zealand

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Bridging the Gap: Enriching the volunteer experience to build a better future for our communities

A research report identifying the gap between what volunteers look for in a volunteering role and how organisations are engaging with volunteers. Identifies ways to better understanding volunteer motivations and engage with volunteers.

Author: Volunteer Canada

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Building Inclusive Bridges: A Guide to Facilitating Inclusive Referrals

A guide on how to facilitate inclusive volunteering in an organisation. This resource provides practical tools and tips.

Author: VolunteeringACT

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Checking References for Volunteer Applications

A basic template for conducting reference checks for potential volunteers.

Author: Volunteering WA

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Communities Responding to Disasters: Planning for Spontaneous Volunteers

A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.

Author: Australian Institute for Disaster Resilience

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Community Handbook: Working with People

A guide on how to effectively work with volunteers as part of a community group.

Author: Volunteering Queensland

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Corporate Policy Statement: Volunteers and Community Involvement

An example of a corporate level policy statement that supports the involvement of volunteers.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Creating a Positive Induction

A brief guide on how to complete a volunteer induction.

Author: Volunteer Scotland

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Creating an Inclusive Volunteering Environment

Information on how to create an inclusive volunteering environment, including information on how to complete an inclusion review.

Author: Volunteer Scotland

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Debunking Skilled Volunteering

A fact sheet to support the 'Debunking Skilled Volunteering Webinar'.

Author: Leep

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Debunking Skilled Volunteering: How to Tap into Skilled Corporate Volunteers

This webinar explores skilled and corporate volunteering, identifying platforms that VIOs can engage with to recruit skilled volunteers and providing space to consider the value they might add to a volunteer program.

Author: Leep

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Designing a Successful Volunteer Recruitment Advertisement

A brief guide on how to design a volunteer recruitment advertisement.

Author: Volunteer Ireland

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Designing Volunteer Role Descriptions

A guide for Managers of Volunteers on how to design a volunteering role, including templates.

Author: Volunteer Ireland

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Engaging Corporate Volunteers in your Non-Profit Organisation

A step-by-step guide on how to involve corporate volunteers.

Author: Volunteer Ireland

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Engaging Millennial Volunteers: Understanding a New Breed of Volunteers

A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.

Author: Volunteering Queensland

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Engaging Young Volunteers

A brief guide on key considerations when involving younger volunteers.

Author: Volunteering Queensland

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Guide to Interviewing Volunteers

A brief guide on how to conduct an interview with potential volunteers.

Author: Volunteer Ireland

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Handbook: Youth Volunteer as a Pathway to Employment: For NGOs

A toolkit for organisations looking to involve young volunteers and support their pathway to employment.

Author: International Association for Volunteer Effort (IAVE)

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Handbook: Youth Volunteering as a Pathway to Employment for Youth

A workbook for young people looking to be involved in volunteering as a pathway to employment.

Author: International Association for Volunteer Effort (IAVE)

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Harnessing Volunteer Motivation: Resource Pack

Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.

Author: Leep

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Harnessing Volunteer Motivation: Webinar

Webinar providing discussion on supporting, supervising and recognising volunteers, providing insight into volunteer motivations, based on the experience of Managers of Volunteers. Note: This resource is accompanied by the Harnessing Volunteer Motivation: Resource Pack.

Author: Leep

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International Student Volunteer Initiative: An Information Kit for Organisations on Engaging International Students as Volunteers

A guide for organisations on international student volunteering and how to effectively engage with and involve international students as volunteers.

Author: Volunteering Queensland

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Involving Volunteers from Culturally and Linguistically Diverse Backgrounds

A guide on how to involve Culturally and Linguistically Diverse (CALD) volunteers, covering recruitment tips, motivations and addressing common concerns organisations may have.

Author: Volunteering Australia

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Let's Talk About Inclusion: Promoting Inclusion in your Volunteer Involving Organisation

A workbook to support the development of a more inclusive organisation.

Author: VolunteeringACT

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LGBTIQ Volunteers: Inclusive Practice Guidelines

A guide providing information on key considerations when involving LGBTIQ identifying volunteers.

Author: Volunteering Victoria

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Major Event Workforce Management

A white paper covering different strategies for recruitment and management of volunteers for large scale events

Author: Rosterfy

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Managing Volunteers from a CALD Background

A brief guide in how to involve volunteers from a culturally or linguistically diverse background. The resource covers key stages of the volunteer management cycle including recruitment, induction and training.

Author: Volunteering Victoria

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Matching the Right Volunteer to the Right Role

A guide on volunteer recruitment, including how to match the right volunteers to the right role. Includes checklists and helpful tips.

Author: Volunteer Scotland

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National Volunteer Guide

A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor 3. Volunteer safety with annexures 4. Workplace behaviours 5. Recruiting, inducting, managing and ending the volunteer relationship 6. Organisational issues

Author: Not-for-Profit Law, Justice Connect

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Optimising Health and Wellbeing Benefits from Volunteering: Good Practice for Engaging and Supporting Volunteers

A good practice guide for engaging and supporting volunteers.

Author: Volunteer Scotland, Scottish Volunteering Forum

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Parks and Wildlife Service: Volunteer Management Manual

An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Policy Statement: The involvement of ex-offenders as volunteers

An example of a policy statement regarding the involvement of volunteers with a criminal record, aimed at potential volunteers.

Author: Southern Volunteering (SA) Inc

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Recruiting Volunteers

A guide on recruitment, including information on selection, screening, and types of recruitment.

Author: Volunteering Victoria

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Recruitment Plan

A basic template for considering a recruitment plan.

Author: Volunteer Scotland

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Reference Checks

A brief guide on completing reference checks during the selection and screening process.

Author: Volunteer Ireland

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Reference Request Letter

A template for a reference request letter.

Author: Volunteer Edinburgh, Volunteer Wiki

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Retired Professionals Rural Volunteering Project: Linking Retirees with Professional Skills and Rural Grassroots Agencies.

Research findings and recommendations on the involvement of retirees in rural volunteering projects.

Author: Queensland University of Technology, Australian Government Australian Research Council, Queensland Government Department of Communities, La Trobe University

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Returning Volunteer Programs and Volunteers during COVID-19

A guide to effectively engaging and re-engaging volunteers during a pandemic from recruitment to safeguarding their wellbeing. Note: Some information is specific to the Western Australian context.

Author: Volunteering WA

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Sample Reference Check Template

A template for completing reference checks.

Author: Volunteer Ireland

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Screening and the Volunteer Recruitment Process

A resource on how to conduct screening in the volunteer recruitment process.

Author: Volunteering Australia

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Spontaneous Volunteer Management Resource Kit: Helping to manage spontaneous volunteers in emergencies

A comprehensive resource on spontaneous volunteer management, covering planning prior to an emergency, during an emergency and after an emergency. This resource also covers management frameworks and communication strategies.

Author: Australian Red Cross, Australian Government Department of Families, Housing, Community Services and Indigenous Affairs

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Steps for Setting up a Volunteer Programme

A brief list of actions to consider when setting up a volunteer program.

Author: Volunteer Ireland

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Supplementary Guide to Probation: Position Description Template

A template to create a position description. Note: This resource supports the Supplementary Guide to Probation

Author: VolunteeringACT

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The Screening Handbook

This comprehensive handbook provides information on screening as part of the volunteer management cycle, identifying ten steps to screening. Please note that some information will be specific to the Canadian context.

Author: Volunteer Canada

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Tips for Recruiting Volunteers

This webinar unpacks a variety of methods for recruiting volunteers.

Author: Leep

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Tobi Johnson's Ultimate Guide to Managing Volunteers

A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.

Author: VolunteerPro, Tobi Johnson

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Top Tips: Inclusion in Volunteering - Common Areas

High level tips on how to create a more inclusive volunteering program.

Author: Volunteer Scotland, National Inclusion in Volunteering Group

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Virtual Volunteering and Digital Engagement

Research on how organisations engage digitally with virtual volunteers, providing tips on how to effectively engage remote volunteers.

Author: Volunteering Queensland

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Volunteer Checks: Information for WA Volunteer Involving Organisations

Information on screening volunteers, also providing risk assessment templates and examples. Note: Some information is specific to Western Australia.

Author: Government of Western Australia, Department of Communities

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Volunteer Handbook

An example of a Volunteer Handbook. Note: This resource is currently under review. Information may no longer be correct.

Author: City of Gosnells

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Volunteer Information Sessions

A guide on developing and hosting a volunteer information session.

Author: Volunteering Australia

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Volunteer Management Health Check Guide

A resource guiding organisations on how to perform a health check of their volunteer involvement and volunteer management practices. This resource can be used as a template. Note: Item 2.08 is not relevant to Australian volunteering programs.

Author: Volunteer Ireland

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Volunteer Management Plan Template

A template Volunteer Management Plan.

Author: Volunteering WA

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Volunteer Management Toolkit

A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.

Author: Volunteering Victoria

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Volunteer Recruitment

How to advertise for volunteer roles, including through emergency volunteering platforms.

Author: Volunteering Australia

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Volunteer Recruitment 101

A brief guide to volunteer recruitment strategies.

Author: VolunteeringACT

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Volunteer Recruitment Checklist

A template for a volunteer recruitment checklist. Note: this checklist is most relevant to sporting clubs and groups.

Author: Volunteering WA

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Volunteer Screening

A brief guide on the ten steps of volunteer screening.

Author: Volunteer Canada

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Volunteer Screening Process

A template checklist for screening new volunteers. Note: Some screening information is specific to WA.

Author: Volunteering WA

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Volunteering and Employment

Understanding the motivations of volunteers and supporting volunteers in a pathway to employment.

Author: Victoria ALIVE, Volunteering Victoria

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Volunteering Policy

Example of a volutneering policy.

Author: Volunteer Edinburgh, VolunteerWiki

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Volunteers During Disaster and Emergency Events: Fact Sheet

A guide to managing and engaging wtih spontaneous volunteers.

Author: Volunteering WA

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Where to Advertise Volunteer Roles

A guide on where to advertise volunteer roles.

Author: Volunteering WA

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Work Health and Safety Factsheet

A work health and safety factsheet for sporting clubs, identifying what clubs can do to ensure the health and safety of volunteers and those associated with the club.

Author: Volunteering WA

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Working with Older Volunteers

A brief guide on key considerations when involving older volunteers.

Author: Volunteering Queensland

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Young People as Volunteers: A Guide to Moving Beyond Traditional Practices

A guide on how to effectively engage with and involve young volunteers.

Author: Volunteering Queensland

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