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Volunteer recruitment and selection strategies are planned, consistent and meet the needs of the organisation and volunteers.
An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.
Author: 3Bridges Community
This webinar covers key elements of volunteer management, including adapting to changing needs, building inclusive programs, providing structured frameworks and involving volunteers in all aspects of the organisation.
Author: Leep
A guide on how to build an inclusive volunteering role, focusing on overseas volunteers, cultural awareness, communication styles, gender, and religion.
Author: Volunteering WA, Fran Robinson
Information on screening new volunteers, including information on how to develop a screening policy.
Author: Volunteering WA
A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
Author: VolunteeringACT
A workbook to help organisations review their volunteering programs in line with best practice frameworks.
Author: Volunteering New Zealand
A research report identifying the gap between what volunteers look for in a volunteering role and how organisations are engaging with volunteers. Identifies ways to better understanding volunteer motivations and engage with volunteers.
Author: Volunteer Canada
A guide on how to facilitate inclusive volunteering in an organisation. This resource provides practical tools and tips.
Author: VolunteeringACT
A basic template for conducting reference checks for potential volunteers.
Author: Volunteering WA
Provides a checklist for Local Government to guide them through their responsibilities regarding Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency to ensure Spontaneous Volunteers can be effectively deployed in their local area.
Author: Volunteering Queensland
A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.
Author: Australian Institute for Disaster Resilience
A guide on how to effectively work with volunteers as part of a community group.
Author: Volunteering Queensland
An example of a corporate level policy statement that supports the involvement of volunteers.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
A brief guide on how to complete a volunteer induction.
Author: Volunteer Scotland
Information on how to create an inclusive volunteering environment, including information on how to complete an inclusion review.
Author: Volunteer Scotland
A fact sheet to support the 'Debunking Skilled Volunteering Webinar'.
Author: Leep
This webinar explores skilled and corporate volunteering, identifying platforms that VIOs can engage with to recruit skilled volunteers and providing space to consider the value they might add to a volunteer program.
Author: Leep
A brief guide on how to design a volunteer recruitment advertisement.
Author: Volunteer Ireland
A guide for Managers of Volunteers on how to design a volunteering role, including templates.
Author: Volunteer Ireland
A step-by-step guide on how to involve corporate volunteers.
Author: Volunteer Ireland
A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.
Author: Volunteering Queensland
A brief guide on key considerations when involving younger volunteers.
Author: Volunteering Queensland
A brief guide on how to conduct an interview with potential volunteers.
Author: Volunteer Ireland
A toolkit for organisations looking to involve young volunteers and support their pathway to employment.
Author: International Association for Volunteer Effort (IAVE)
A workbook for young people looking to be involved in volunteering as a pathway to employment.
Author: International Association for Volunteer Effort (IAVE)
Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.
Author: Leep
Webinar providing discussion on supporting, supervising and recognising volunteers, providing insight into volunteer motivations, based on the experience of Managers of Volunteers. Note: This resource is accompanied by the Harnessing Volunteer Motivation: Resource Pack.
Author: Leep
A guide for organisations on international student volunteering and how to effectively engage with and involve international students as volunteers.
Author: Volunteering Queensland
A guide on how to involve Culturally and Linguistically Diverse (CALD) volunteers, covering recruitment tips, motivations and addressing common concerns organisations may have.
Author: Volunteering Australia
A workbook to support the development of a more inclusive organisation.
Author: VolunteeringACT
A guide providing information on key considerations when involving LGBTIQ identifying volunteers.
Author: Volunteering Victoria
A white paper covering different strategies for recruitment and management of volunteers for large scale events
Author: Rosterfy
A brief guide in how to involve volunteers from a culturally or linguistically diverse background. The resource covers key stages of the volunteer management cycle including recruitment, induction and training.
Author: Volunteering Victoria
A guide on volunteer recruitment, including how to match the right volunteers to the right role. Includes checklists and helpful tips.
Author: Volunteer Scotland
A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor? 3. Recruiting, inducting, managing and ending the volunteer relationship 4. Volunteer safety with annexures 5. Workplace behaviour 6. Other legal issues relevant to volunteers
Author: Not-for-Profit Law, Justice Connect
A good practice guide for engaging and supporting volunteers.
Author: Volunteer Scotland, Scottish Volunteering Forum
An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
An example of a policy statement regarding the involvement of volunteers with a criminal record, aimed at potential volunteers.
Author: Southern Volunteering (SA) Inc
A guide on recruitment, including information on selection, screening, and types of recruitment.
Author: Volunteering Victoria
A basic template for considering a recruitment plan.
Author: Volunteer Scotland
A brief guide on completing reference checks during the selection and screening process.
Author: Volunteer Ireland
A template for a reference request letter.
Author: Volunteer Edinburgh, Volunteer Wiki
Research findings and recommendations on the involvement of retirees in rural volunteering projects.
Author: Queensland University of Technology, Australian Government Australian Research Council, Queensland Government Department of Communities, La Trobe University
A guide to effectively engaging and re-engaging volunteers during a pandemic from recruitment to safeguarding their wellbeing. Note: Some information is specific to the Western Australian context.
Author: Volunteering WA
Defines the role and responsibilities of the LDCC Volunteer Coordinator who will have primary responsibility for the coordination of Spontaneous Volunteer operations within the coordinated response.
Author: Volunteering Queensland
Defines the role and responsibilities of the Spontaneous Volunteer Manager, who has overall responsibility for the management of Spontaneous Volunteers within their organisation.
Author: Volunteering Queensland
Defines the role and responsibilities of Team Leader – Spontaneous Volunteers, who supervise and oversee the work of their team of Spontaneous Volunteers in providing support to the disaster affected community.
Author: Volunteering Queensland
A template for completing reference checks.
Author: Volunteer Ireland
A resource on how to conduct screening in the volunteer recruitment process.
Author: Volunteering Australia
A comprehensive resource on spontaneous volunteer management, covering planning prior to an emergency, during an emergency and after an emergency. This resource also covers management frameworks and communication strategies.
Author: Australian Red Cross, Australian Government Department of Families, Housing, Community Services and Indigenous Affairs
A brief list of actions to consider when setting up a volunteer program.
Author: Volunteer Ireland
A template to create a position description. Note: This resource supports the Supplementary Guide to Probation
Author: VolunteeringACT
Provides an overview of the key information to collect when a volunteer registers with an organisation and defines the relationship between the organisation and volunteer.
Author: Volunteering Queensland
This comprehensive handbook provides information on screening as part of the volunteer management cycle, identifying ten steps to screening. Please note that some information will be specific to the Canadian context.
Author: Volunteer Canada
This webinar unpacks a variety of methods for recruiting volunteers.
Author: Leep
A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.
Author: VolunteerPro, Tobi Johnson
High level tips on how to create a more inclusive volunteering program.
Author: Volunteer Scotland, National Inclusion in Volunteering Group
Research on how organisations engage digitally with virtual volunteers, providing tips on how to effectively engage remote volunteers.
Author: Volunteering Queensland
An example of a Volunteer Handbook. Note: This resource is currently under review. Information may no longer be correct.
Author: City of Gosnells
A guide on developing and hosting a volunteer information session.
Author: Volunteering Australia
A resource guiding organisations on how to perform a health check of their volunteer involvement and volunteer management practices. This resource can be used as a template. Note: Item 2.08 is not relevant to Australian volunteering programs.
Author: Volunteer Ireland
A template Volunteer Management Plan.
Author: Volunteering WA
A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.
Author: Volunteering Victoria
How to advertise for volunteer roles, including through emergency volunteering platforms.
Author: Volunteering Australia
A brief guide to volunteer recruitment strategies.
Author: VolunteeringACT
A template for a volunteer recruitment checklist. Note: this checklist is most relevant to sporting clubs and groups.
Author: Volunteering WA
A brief guide on the ten steps of volunteer screening.
Author: Volunteer Canada
A template checklist for screening new volunteers. Note: Some screening information is specific to WA.
Author: Volunteering WA
A website that contains resources, templates and tools for Volunteer managers and volunteers. The website is aimed at increasing inclusion for people with disability.
Author: Orana, Southern Volunteering SA & Northern Volunteering SA
Understanding the motivations of volunteers and supporting volunteers in a pathway to employment.
Author: Victoria ALIVE, Volunteering Victoria
Example of a volutneering policy.
Author: Volunteer Edinburgh, VolunteerWiki
A guide to managing and engaging wtih spontaneous volunteers.
Author: Volunteering WA
A guide on where to advertise volunteer roles.
Author: Volunteering WA
A work health and safety factsheet for sporting clubs, identifying what clubs can do to ensure the health and safety of volunteers and those associated with the club.
Author: Volunteering WA
A brief guide on key considerations when involving older volunteers.
Author: Volunteering Queensland
A guide on how to effectively engage with and involve young volunteers.
Author: Volunteering Queensland
A guide to check and assess how well a volunteering program appeals to young people across five focus areas.
Author: Volunteering Victoria
A guide aimed at helping organisations involve independent young volunteers, from teens through twenties.
Author: Volunteering Victoria
Volunteering Resource Hub is an initiative of Volunteering Australia, funded by the Australian Government Department of Social Services.