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Volunteers are engaged in meaningful roles which contribute to the organisation’s purpose, goals and objectives.
An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.
Author: 3Bridges Community
This webinar covers key elements of volunteer management, including adapting to changing needs, building inclusive programs, providing structured frameworks and involving volunteers in all aspects of the organisation.
Author: Leep
A guide on how to adapt volunteering roles to be more inclusive of people living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
A guide on how to involve older volunteers living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
Information on screening new volunteers, including information on how to develop a screening policy.
Author: Volunteering WA
A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
Author: VolunteeringACT
A research report identifying key ways to engage with young people, including their key motivators. This resource also identifies personal narrative tools to empower young people.
Author: Volunteering Queensland
Provides a checklist for Local Government to guide them through their responsibilities regarding Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency to ensure Spontaneous Volunteers can be effectively deployed in their local area.
Author: Volunteering Queensland
A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.
Author: Australian Institute for Disaster Resilience
An example of a corporate level policy statement that supports the involvement of volunteers.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
A guide to engaging volunteers during a pandemic ensuring their health and safety, including how to leverage volunteer skills whilst protecting their wellbeing.
Author: Volunteering Victoria
A brief guide on how to complete a volunteer induction.
Author: Volunteer Scotland
A fact sheet to support the 'Debunking Skilled Volunteering Webinar'.
Author: Leep
This webinar explores skilled and corporate volunteering, identifying platforms that VIOs can engage with to recruit skilled volunteers and providing space to consider the value they might add to a volunteer program.
Author: Leep
A brief guide on how to design a volunteer recruitment advertisement.
Author: Volunteer Ireland
A guide for Managers of Volunteers on how to design a volunteering role, including templates.
Author: Volunteer Ireland
Legal information on involving young volunteers.
Author: Justice Connect, Not-for-Profit Law
A step-by-step guide on how to involve corporate volunteers.
Author: Volunteer Ireland
A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.
Author: Volunteering Queensland
A policy template for performance appraisal. Note: This resource supports the Supplementary Guide to Performance Appraisal
Author: VolunteeringACT
A template for a procedure to guide performance appraisal. Note: This resource supports the Supplementary Guide to Performance Appraisal
Author: VolunteeringACT
Webinar providing discussion on supporting, supervising and recognising volunteers, providing insight into volunteer motivations, based on the experience of Managers of Volunteers. Note: This resource is accompanied by the Harnessing Volunteer Motivation: Resource Pack.
Author: Leep
A guide for organisations on international student volunteering and how to effectively engage with and involve international students as volunteers.
Author: Volunteering Queensland
Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.
Author: VolunteeringACT
A workbook to support the development of a more inclusive organisation.
Author: VolunteeringACT
A white paper covering different strategies for recruitment and management of volunteers for large scale events
Author: Rosterfy
A research report that explores how to involve and manage older volunteers.
Author: School of Management, Edith Cowan University
A brief guide in how to involve volunteers from a culturally or linguistically diverse background. The resource covers key stages of the volunteer management cycle including recruitment, induction and training.
Author: Volunteering Victoria
A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor? 3. Recruiting, inducting, managing and ending the volunteer relationship 4. Volunteer safety with annexures 5. Workplace behaviour 6. Other legal issues relevant to volunteers
Author: Not-for-Profit Law, Justice Connect
A good practice guide for engaging and supporting volunteers.
Author: Volunteer Scotland, Scottish Volunteering Forum
A guide to considerations when planning a volunteer induction.
Author: Volunteering Victoria
Identifying the different between volunteering, work for the dole, internships, and student placements.
Author: Volunteering WA
An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
A resource for planning the involvement of corporate volunteers in an organisation.
Author: Volunteering Australia
A brief guide on how to promote positive relationships between volunteers and employees.
Author: Volunteer Scotland
A guide on recruitment, including information on selection, screening, and types of recruitment.
Author: Volunteering Victoria
A comprehensive guide on volunteer involvement during a pandemic, reflecting most areas of the National Standards.
Author: Volunteering Australia, Volunteering Queensland
A guide to effectively engaging and re-engaging volunteers during a pandemic from recruitment to safeguarding their wellbeing. Note: Some information is specific to the Western Australian context.
Author: Volunteering WA
Defines the role and responsibilities of the LDCC Volunteer Coordinator who will have primary responsibility for the coordination of Spontaneous Volunteer operations within the coordinated response.
Author: Volunteering Queensland
Defines the role and responsibilities of the Spontaneous Volunteer Manager, who has overall responsibility for the management of Spontaneous Volunteers within their organisation.
Author: Volunteering Queensland
Defines the role and responsibilities of Team Leader – Spontaneous Volunteers, who supervise and oversee the work of their team of Spontaneous Volunteers in providing support to the disaster affected community.
Author: Volunteering Queensland
Supports organisations in planning for the use of Volunteer Reception and Registration Centres within their Spontaneous Volunteer operations.
Author: Volunteering Queensland
A guide to involving school leavers who are living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
Tips on how to best support volunteers and volunteer involvement.
Author: Leep
A brief list of actions to consider when setting up a volunteer program.
Author: Volunteer Ireland
A comprehensive guide to performance appraisal, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
A comprehensive guide to probation, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
A template to create a position description. Note: This resource supports the Supplementary Guide to Probation
Author: VolunteeringACT
Assists Local Government to undertake a high-level assessment of the possible tasks Spontaneous Volunteers could undertake following a disaster in their community. This high-level scope helps inform the best model for their local area regarding the management of Spontaneous Volunteers.
Author: Volunteering Queensland
The key principles of volunteering and how this impacts upon an organisation's volunteer involvement.
Author: Volunteering Victoria
This comprehensive handbook provides information on screening as part of the volunteer management cycle, identifying ten steps to screening. Please note that some information will be specific to the Canadian context.
Author: Volunteer Canada
A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.
Author: VolunteerPro, Tobi Johnson
High level tips on how to create a more inclusive volunteering program.
Author: Volunteer Scotland, National Inclusion in Volunteering Group
Research on how organisations engage digitally with virtual volunteers, providing tips on how to effectively engage remote volunteers.
Author: Volunteering Queensland
Information on what a Volunteer Agreement is and what needs to be considered when developing an Agreement.
Author: Volunteer Scotland
Example of a role description for a Volunteer Ambassador.
Author: Volunteer Edinburgh
How to engage with volunteers during a pandemic, including effectively resourcing roles and re-considering how the organisation can better support the community.
Author: Volunteering Victoria, VQ Volunteer Strategies
An example of a Volunteer Handbook. Note: This resource is currently under review. Information may no longer be correct.
Author: City of Gosnells
A template for a volunteer induction checklist.
Author: Volunteer Ireland
A resource guiding organisations on how to perform a health check of their volunteer involvement and volunteer management practices. This resource can be used as a template. Note: Item 2.08 is not relevant to Australian volunteering programs.
Author: Volunteer Ireland
A template Volunteer Management Plan.
Author: Volunteering WA
A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.
Author: Volunteering Victoria
An example of an internal volunteer project notification, used to identify a new volunteering project.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
A template for a volunteer recruitment checklist. Note: this checklist is most relevant to sporting clubs and groups.
Author: Volunteering WA
A guide on how to create a volunteer role description.
Author: Volunteer Scotland
A brief guide on the ten steps of volunteer screening.
Author: Volunteer Canada
Template for creating a volunteer task description.
Author: Volunteer Edinburgh
A brief overview of the difference between volunteers and interns.
Author: Volunteer Ireland
A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.
Author: City of Salisbury
A website that contains resources, templates and tools for Volunteer managers and volunteers. The website is aimed at increasing inclusion for people with disability.
Author: Orana, Southern Volunteering SA & Northern Volunteering SA
Understanding the motivations of volunteers and supporting volunteers in a pathway to employment.
Author: Victoria ALIVE, Volunteering Victoria
Example of a volutneering policy.
Author: Volunteer Edinburgh, VolunteerWiki
A guide on creating appropriate volunteer roles, identifying the difference between different types of unpaid roles.
Author: Volunteering Queensland
Information for volunteer rights and questions to consider before volunteering for an organisation.
Author: Volunteer Ireland
A brief guide on key considerations when involving older volunteers.
Author: Volunteering Queensland
A guide on how to write a volunteer role description.
Author: Volunteering Australia
A simple guide and template for writing an effective advertisement for a volunteering role.
Author: Volunteering WA, Volunteering Victoria
Volunteering Resource Hub is an initiative of Volunteering Australia, funded by the Australian Government Department of Social Services.