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Be Prepared: Managing Volunteers in Emergencies
A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
Author: VolunteeringACT
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Category: Emergency Volunteering (27 results)
A Checklist for Local Governments and Organisations Managing Spontaneous Volunteers in Queensland
Provides checklists for use by Local Government and other organisations managing Spontaneous Volunteers to ensure they can effectively harness the energy of Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency.
Author: Volunteering Queensland
A Guide to Work Health and Safety for Volunteer Organisations
A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.
Author: Safe Work Australia
Be Prepared: Managing Volunteers in Emergencies
A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
Author: VolunteeringACT
Checklist for Organisations Managing Spontaneous Volunteers
Provides a checklist for organisations managing Spontaneous Volunteers to ensure they can effectively harness the energy of Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency.
Author: Volunteering Queensland
Checklist to Effectively Manage Spontaneous Volunteers
Provides a checklist for Local Government to guide them through their responsibilities regarding Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency to ensure Spontaneous Volunteers can be effectively deployed in their local area.
Author: Volunteering Queensland
Communities Responding to Disasters: Planning for Spontaneous Volunteers
A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.
Author: Australian Institute for Disaster Resilience
COVID-19: Information for Volunteers
Information from Volunteering Australia’s COVID-19 Position Paper No. 1: Information for Volunteers. It includes resources, information on getting involved in response volunteering and on volunteering obligations.
Author: Volunteering Australia
Local Government Sub Plan Spontaneous Volunteers: A Practical Guide for Local Government
Guides Local Government in developing their Spontaneous Volunteer Management Sub Plan and outlines key considerations and example text.
Author: Volunteering Queensland
Making it Happen: Good practice in building local capability to manage spontaneous disaster volunteers
This resource identifies who may be responsible for spontaneous volunteers, including how to set up a response team and risk management considerations. Note: Some information is specific to the Queensland context. This resource is also accompanied by the Making it Happen: Toolkit, which provides useful tools for volunteer management of spontaneous volunteers.
Author: Volunteering Queensland
Making it Happen: Toolkit to support good practice in building local capability to manage spontaneous disaster volunteers
Toolkit to accompany the Making it Happen resource, which includes sample forms, surveys and checklists of key considerations in the management of spontaneous volunteers.
Author: Volunteering Queensland
Organisational Plan Management of Spontaneous Volunteers – A practical guide for volunteer involving organisations
Assists organisations responsible for the management of Spontaneous Volunteers with establishing an Operational Plan to clearly articulate how Spontaneous Volunteers will be utilised and managed when the need arises.
Author: Volunteering Queensland
Sample Agreement: Activation and use of Volunteering Queensland’s EV CREW service
Outlines the agreed roles and responsibilities of Volunteering Queensland and the respective Local Government Authority in the activation and use of Emergency Volunteering – Community Response to Extreme Weather (EV CREW).
Author: Volunteering Queensland
Sample Memorandum of Understanding
Establishes the principles, outcomes, roles, responsibilities, and relationships between Local Governments and organisations responsible for the management of Spontaneous Volunteers.
Author: Volunteering Queensland
Sample Messaging
Provides a series of recommended social media posts to use at various stages of response and recovery to support messages regarding the need or non-need for volunteer assistance.
Author: Volunteering Queensland
Sample Position Description: Local Disaster Coordination Centre (LDCC) Volunteer Coordinator
Defines the role and responsibilities of the LDCC Volunteer Coordinator who will have primary responsibility for the coordination of Spontaneous Volunteer operations within the coordinated response.
Author: Volunteering Queensland
Sample Position Description: Organisation Spontaneous Volunteer Manager
Defines the role and responsibilities of the Spontaneous Volunteer Manager, who has overall responsibility for the management of Spontaneous Volunteers within their organisation.
Author: Volunteering Queensland
Sample Position Description: Team Leader – Spontaneous Volunteer
Defines the role and responsibilities of Team Leader – Spontaneous Volunteers, who supervise and oversee the work of their team of Spontaneous Volunteers in providing support to the disaster affected community.
Author: Volunteering Queensland
Sample: Volunteer Reception and Registration Centre Plan
Supports organisations in planning for the use of Volunteer Reception and Registration Centres within their Spontaneous Volunteer operations.
Author: Volunteering Queensland
Spontaneous Volunteer Management Resource Kit: Helping to manage spontaneous volunteers in emergencies
A comprehensive resource on spontaneous volunteer management, covering planning prior to an emergency, during an emergency and after an emergency. This resource also covers management frameworks and communication strategies.
Author: Australian Red Cross, Australian Government Department of Families, Housing, Community Services and Indigenous Affairs
Template: Briefing Sheet Spontaneous Volunteer Operations
Provides an overview on the key points to consider when briefing Spontaneous Volunteers.
Author: Volunteering Queensland
Template: Debriefing Spontaneous Volunteer Operations
Provides an overview on the key points to consider when debriefing Spontaneous Volunteers.
Author: Volunteering Queensland
Template: Determining the Best Model for the Management of Spontaneous Volunteers in your Local Government Area
Assists Local Government in identifying the best model for the management of Spontaneous Volunteers in the local government area. Includes information on who manages liability and insurance based on the model selected.
Author: Volunteering Queensland
Template: Local Spontaneous Volunteers Roles Scope
Assists Local Government to undertake a high-level assessment of the possible tasks Spontaneous Volunteers could undertake following a disaster in their community. This high-level scope helps inform the best model for their local area regarding the management of Spontaneous Volunteers.
Author: Volunteering Queensland
Template: Registration Form and Agreement for Spontaneous Volunteers
Provides an overview of the key information to collect when a volunteer registers with an organisation and defines the relationship between the organisation and volunteer.
Author: Volunteering Queensland
Template: Spontaneous Volunteer Task Management Plan
Supports organisations in capturing information associated with volunteer tasks including task description, risk assessment, screening, induction, briefing, support, debriefing, recognition, and supervision strategies.
Author: Volunteering Queensland
Volunteer Recruitment
How to advertise for volunteer roles, including through emergency volunteering platforms.
Author: Volunteering Australia
Volunteers During Disaster and Emergency Events: Fact Sheet
A guide to managing and engaging wtih spontaneous volunteers.
Author: Volunteering WA