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FEATURED RESOURCE

Complaint Handling by Charities and Not-for-Profits

A guide to complaint handling, providing example policies and procedures.

Author: Volunteering Australia

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Off-Site Volunteering: Managing volunteers outside of the workplace

A resource identifying how to support off-site volunteers from a risk management perspective.

Author: Volunteering Victoria

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Sexual Harassment

Information on sexual harassment claims and volunteers, including information on what sexual harassment is, what policies protect staff and what the legal obligations of an organisation are. Note: some liability information is specific to Victoria.

Author: Volunteering Victoria

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Volunteer Risk Assessment

A template for volunteers to complete an organisational risk assessment.

Author: Volunteer Scotland

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