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An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.
Author: 3Bridges Community
A flyer for the AON Insurance Puzzle Solver, which identifies key considerations when thinking about appropriate insurance cover.
Author: Aon
A webpage providing a suit of resources for managers of volunteers in sporting.
Author: Clearinghouse for Sport
A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.
Author: Australian Institute for Disaster Resilience
Research into seniors and their level of connection and engagement in the community.
Author: Core Data
An example of a corporate level policy statement that supports the involvement of volunteers.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
An example of a policy statement that addresses workplace health and safety of all staff. Note: Some information provided is specific to Western Australia.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
Working together to care for Country The Department of Biodiversity, Conservation and Attractions (DBCA) acknowledges Aboriginal people as the Traditional Owners of the lands and waters it manages. All work done on lands and waters managed by DBCA, including by volunteers, must respect and consider Aboriginal cultural values, providing opportunity for Aboriginal people to ensure their culture and heritage is protected now and into the future.
Author: DBCA
An example of a daily sign on register for volunteer groups and one off events, including a health and safety induction checklist.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
An overview of the Deloitte Governance Framework, looking at Board involvement in strategic, risk, talent, governance, integrity and performance oversight.
Author: Deloitte
The Department of Health and Aged Care has created a one-stop shop for the public, volunteers in aged care, Volunteer Managers in aged care, and aged care providers who engage volunteers. The webpage includes information regarding how to become an aged care volunteer, the regulatory environment, how to find opportunities, guidance, booklets, support and training for volunteers, managers, and providers, stories of volunteers and managers, and a resources page.
Author: Department of Health and Aged Care
Tips on commonly made mistakes when organising a fundraising event.
Author: Aon
A resource providing high level information on public liability insurance, as well as an event risk management checklist.
Author: Aon
A research report on the study of giving and volunteering in cultural and linguistically diverse and indigenous communities.
Author: Cultural and Indigenous Research Centre Australia (CIRCA)
Background paper for the 2016 Giving Australia Report, including literature review and survey data.
Author: Department of Social Services, Commonwealth of Australia
Research into business giving through corporate volunteering, payroll giving and community sponsorships.
Author: Department of Social Services, Commonwealth of Australia
Research into not-for-profit fundraising and volunteer engagement, including how charities facilitate giving and volunteering, and how innovations in technology and communication are influencing changes.
Author: Department of Social Services, Commonwealth of Australia
Research into trends in individual giving and volunteering, identifying how people give and volunteering their time and what the future of giving and volunteering looks like.
Author: Department of Social Services, Commonwealth of Australia
A literature review and survey summary report for the 2016 Giving Australia Report.
Author: Department of Social Services, Commonwealth of Australia
Research into philanthropic giving, identifying trends and making predictions of the future.
Author: Department of Social Services, Commonwealth of Australia
This document provides detailed and practical ways for community and environmental groups and organisations to make their volunteering more inclusive. This resource has been written in consultation with the Wadawurrung Traditional Owners Aboriginal Corporation, Cultura, GenU and Geelong Rainbow and focuses on building inclusivity for our First Nations peoples, people from the Culturally And Linguistically Diverse community, people with disabilities and people who are LGBTIQA+. This guide provides the reader with background information, practical actions and further information and despite it being written from the perspective of the environmental sector, it can be used by any group or organisation facilitating volunteering opportunities.
Author: Bellarine Catchment Network Inc.
A flyer for the AON Insurance Puzzle Solver, which identifies key considerations when thinking about appropriate insurance cover.
Author: Aon
Volunteering Australia's National Steering Committee's Issues Paper relating to the review of the definition of volunteering.
Author: Volunteering Australia
An overview of the key statistics on volunteering in Australia, derived from the Australian Bureau of Statistic's 2019 General Social Survey.
Author: Volunteering Australia
This factsheet presents official data on volunteering in 2020, collected by the Australian Bureau of Statistics through the General Social Survey and the Household Impacts of COVID-19 Survey.
Author: Volunteering Australia
A national study of volunteer involvement in the health sector.
Author: Bendigo Health
A resource aimed at volunteers, identifying the importance of the Cultural Heritage of the lands on which the organisation works, and how the organisation works with Traditional Owners to care for Country.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
A high level overview of insurance considerations when involving virtual volunteers.
Author: Aon
A comprehensive resource on spontaneous volunteer management, covering planning prior to an emergency, during an emergency and after an emergency. This resource also covers management frameworks and communication strategies.
Author: Australian Red Cross, Australian Government Department of Families, Housing, Community Services and Indigenous Affairs
This practical resource provides an easy approach to hosting work placement students. Volunteering can help students acquire new skills, make new networks and work on 'soft skills', to ultimately build pathways to employment. This guide brings together learnings from Victorian universities, student case studies and relevant research to provide organisations with tools, frameworks, templates and checklists to help make work placement programs a success for both the host and the student.
Author: Bellarine Catchment Network
A research report into the economic value of volunteering in Victoria, published in 2012.
Author: Department of Planning and Community Development
The State of Volunteering in the ACT Report offers a comprehensive overview of the current state of volunteering in the ACT. It shows that in 2023, 279,000 ACT residents contributed over 63 million hours of their time to volunteering, generating $14.1 billion of value for the Canberra Region.
Author:
Information provided by the Fair Work Ombudsman on unpaid work.
Author: Fair Work Ombudsman, Australian Government
An example of a Volunteer Code of Conduct.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
An example of a Volunteer Handbook. Note: This resource is currently under review. Information may no longer be correct.
Author: City of Gosnells
An example of a Health and Safety Induction Handbook for volunteers.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
An example of an internal volunteer project notification, used to identify a new volunteering project.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
An example of a Volunteer Registration Form and Health and Safety Induction Checklist.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
Role Descriptions create the best foundations for successful volunteer recruitment and retention. Taking the time to think about volunteer roles and what they entail is a great way to start a conversation with prospective volunteers.
Author: Department of Fire and Emergency Services
A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.
Author: City of Salisbury
An FAQ Document that was released alongside the launch of the revised 2015 Volunteering Australia definition of volunteering.
Author: Volunteering Australia
An FAQ document relating to Volunteering Australia's definition of volunteering.
Author: Volunteering Australia
As part of the Volunteering in Australia research, this report provides an important contribution to the evidence base on contemporary volunteering to inform the development of the National Strategy for Volunteering. The focus of this report is the volunteer perspective. We explore the characteristics of volunteers and volunteering and how this has changed over the last decade and throughout the COVID-19 pandemic. The research draws on several data sources, including the ANUpoll series of surveys with the most recent data collected in April 2022.
Author: Nicholas Biddle, Charlotte Boyer, Matthew Gray, and Maria Jahromi
Volunteering Resource Hub is an initiative of Volunteering Australia, funded by the Australian Government Department of Social Services.