FEATURED RESOURCE
Running the Risk? Risk Management Tool for Volunteer Involving Organisations
A toolkit on identifying and managing risks in your volunteer involving organisation.
Author: Volunteering Australia
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Category: Risk Management (62 results)
A Framework for Your Volunteer Policy
A guide and template on how to set up a Volunteer Policy.
Author: Volunteer Ireland
A Guide to Work Health and Safety for Volunteer Organisations
A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.
Author: Safe Work Australia
Background Screening for Volunteers
Information on screening new volunteers, including information on how to develop a screening policy.
Author: Volunteering WA
Complaint Handling by Charities and Not-for-Profits
A guide to complaint handling, providing example policies and procedures.
Author: Volunteering Australia
Confidentiality and Intellectual Property
A guide identifying the key privacy considerations your organisation should review when involving volunteers, as well as the volunteer and organisation's rights around Intellectual Property.
Author: Volunteering Victoria
Corporate Policy Statement: Volunteers and Community Involvement
An example of a corporate level policy statement that supports the involvement of volunteers.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
Corporate Policy Statement: Work Health and Safety
An example of a policy statement that addresses workplace health and safety of all staff. Note: Some information provided is specific to Western Australia.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
COVID-19 Actions Guide
A guide to engaging volunteers during a pandemic ensuring their health and safety, including how to leverage volunteer skills whilst protecting their wellbeing.
Author: Volunteering Victoria
COVID-19 Position paper No.2: Safeguarding Volunteers and Volunteer Involving Organisations
Position paper to help guide decision-making of volunteer involving organisations and volunteers during the COVID-19 public health emergency.
Author: Volunteering Australia
COVID-19 Position paper No.3: Volunteering, vaccinations and being COVIDSafe
Position paper to help guide decision-making of Volunteer Involving Organisations on how volunteers can be safeguarded during the ongoing COVID-19 situation, drawing on official sources of advice and expertise.
Author: Volunteering Australia
COVID-19: Advice for Organisations on Safeguarding Volunteers
Advice for organisations on how to safeguard volunteer health and wellbeing during a pandemic.
Author: Volunteering WA
COVID-19: Business Continuity Planning
A guide to business continuity planning during a pandemic looking at the implications for volunteer involvement as well as operations, communication, finances and social impact.
Author: Volunteering Victoria, Volunteering Queensland, Volunteering Tasmania
COVID-19: Information for Volunteer Involving Organisations
Information from Volunteering Australia’s COVID-19 Position Paper No. 2: Safeguarding Volunteers and Volunteer Involving Organisations. It includes resources, information on adapting volunteering programs, safeguarding volunteers and adjusting contractual obligations.
Author: Volunteering Australia
Daily Sign on Resiger for Volunteer Groups / One-off Events
An example of a daily sign on register for volunteer groups and one off events, including a health and safety induction checklist.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
Dealing with Conflict
A brief guide on how to manage conflict with volunteers.
Author: Volunteering Victoria
Definition of Discrimination
An overview of what discrimination is and the types of discrimination that may occur.
Author: Volunteering WA
Designing Volunteer Role Descriptions
A guide for Managers of Volunteers on how to design a volunteering role, including templates.
Author: Volunteer Ireland
Developing a Volunteer Policy
Provides high level information on how to develop a volunteering policy.
Author: Volunteer Scotland
Difficult Conversations with Volunteers
Identifies when it may be necessary to have a difficult conversation, and provides tips on how to effectively have this conversation. This resource is accompanied by a Difficult Conversations Worksheet.
Author: Volunteer PlainTalk
Drug and Alochol Policy
A template for a drug and alcohol policy.
Author: Volunteering WA
Engaging and Working with Youth Volunteers
Legal information on involving young volunteers.
Author: Justice Connect, Not-for-Profit Law
Engaging Young Volunteers
A brief guide on key considerations when involving younger volunteers.
Author: Volunteering Queensland
Epidemic & Pandemic Policy
An policy template for protecting volunteer and employee health and safety during a pandemic.
Author: Volunteering Victoria, Institute of Community Directors Australia
Events Public Liability & Risk Management
A resource providing high level information on public liability insurance, as well as an event risk management checklist.
Author: Aon
Grievance Procedure
A template for a grievance procedure
Author: Volunteering WA
Insurance and COVID-19: Guidance for Volunteer Involving Organisations
A resource addressing the volunteering protection gap raised by the COVID-19 health pandemic and what organisations are liable for.
Author: Volunteering Australia
Insurance and COVID-19: Guidance for Volunteering Involving Organisations
Information on risk in volunteer involvement during COVID-19. Covering liability over the health of volunteers and discrimination concerns in standing volunteers down.
Author: Volunteering Australia
Insurance and Liability
A guide to an organisation's responsibility for volunteer health and safety.
Author: Volunteering Victoria
Keeping Volunteers Safe
Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.
Author: VolunteeringACT
Local Government Sub Plan Spontaneous Volunteers: A Practical Guide for Local Government
Guides Local Government in developing their Spontaneous Volunteer Management Sub Plan and outlines key considerations and example text.
Author: Volunteering Queensland
Making it Happen: Good practice in building local capability to manage spontaneous disaster volunteers
This resource identifies who may be responsible for spontaneous volunteers, including how to set up a response team and risk management considerations. Note: Some information is specific to the Queensland context. This resource is also accompanied by the Making it Happen: Toolkit, which provides useful tools for volunteer management of spontaneous volunteers.
Author: Volunteering Queensland
Managing Older Workers: What can we learn from managers of older volunteers?
A research report that explores how to involve and manage older volunteers.
Author: School of Management, Edith Cowan University
Managing Underperformance
A guide to performance appraisal and managing underperformance in volunteers.
Author: Volunteering Australia
National Volunteering Guide
A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor? 3. Recruiting, inducting, managing and ending the volunteer relationship 4. Volunteer safety with annexures 5. Workplace behaviour 6. Other legal issues relevant to volunteers
Author: Not-for-Profit Law, Justice Connect
Off-Site Volunteering: Managing volunteers outside of the workplace
A resource identifying how to support off-site volunteers from a risk management perspective.
Author: Volunteering Victoria
Organisational Plan Management of Spontaneous Volunteers – A practical guide for volunteer involving organisations
Assists organisations responsible for the management of Spontaneous Volunteers with establishing an Operational Plan to clearly articulate how Spontaneous Volunteers will be utilised and managed when the need arises.
Author: Volunteering Queensland
Policies and Procedures Handbook: A Guide for Not-for-profit Organisations
Organisation level resource, covering policies and procedures that apply to both employees and volunteers.
Author: Volunteering WA
Protecting Privacy for Volunteers
A brief guide on how to protect the privacy of volunteers. Note: Some legislative information is specific to Victoria.
Author: Volunteering Victoria
Reimbursements, Allowances, Honoraria and Tax
A brief guide on reimbursement for volunteers.
Author: Volunteering Victoria
Responding to a Pandemic: A Guide for Volunteer Involving Organisations
A comprehensive guide on volunteer involvement during a pandemic, reflecting most areas of the National Standards.
Author: Volunteering Australia, Volunteering Queensland
Returning Volunteer Programs and Volunteers during COVID-19
A guide to effectively engaging and re-engaging volunteers during a pandemic from recruitment to safeguarding their wellbeing. Note: Some information is specific to the Western Australian context.
Author: Volunteering WA
Risk Management Plan: Job hazard analysis
A template for a Job Hazard Analysis.
Author: Volunteering WA
Running the Risk? Risk Management Tool for Volunteer Involving Organisations
A toolkit on identifying and managing risks in your volunteer involving organisation.
Author: Volunteering Australia
Screening and the Volunteer Recruitment Process
A resource on how to conduct screening in the volunteer recruitment process.
Author: Volunteering Australia
Sexual Harassment
Information on sexual harassment claims and volunteers, including information on what sexual harassment is, what policies protect staff and what the legal obligations of an organisation are. Note: some liability information is specific to Victoria.
Author: Volunteering Victoria
Template: Spontaneous Volunteer Task Management Plan
Supports organisations in capturing information associated with volunteer tasks including task description, risk assessment, screening, induction, briefing, support, debriefing, recognition, and supervision strategies.
Author: Volunteering Queensland
The Screening Handbook
This comprehensive handbook provides information on screening as part of the volunteer management cycle, identifying ten steps to screening. Please note that some information will be specific to the Canadian context.
Author: Volunteer Canada
Unpaid Work
Information provided by the Fair Work Ombudsman on unpaid work.
Author: Fair Work Ombudsman, Australian Government
Virtual Volunteering
A guide to involving virtual volunteers, including policies and procedures, risk and intellectual property information and a volunteering from home checklist.
Author: Volunteering Victoria
Volunteer Health and Safety: A Handbook for Community Service Organisations
A handbook on workplace health and safety considerations in relation to volunteer involvement. Note: Some information is specific to Victoria.
Author: WorkSafe Victoria
Volunteer Management Plan Template
A template Volunteer Management Plan.
Author: Volunteering WA
Volunteer Management Toolkit
A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.
Author: Volunteering Victoria
Volunteer Record Template
A template for record keeping a volunteer's involvement.
Author: Volunteer Scotland
Volunteer Risk Assessment
A template for volunteers to complete an organisational risk assessment.
Author: Volunteer Scotland
Volunteer Role Risk Assessment
A template for a volunteer role risk assessment.
Author: Volunteer Edinburgh, Volunteer Wiki
Volunteer Role Risk Assessments
A guide and template for completing a risk assessment of volunteer roles.
Author: Volunteer Ireland
Volunteer Roster
A basic template for recording volunteer shifts,
Author: Volunteering WA
Volunteer Vs Intern
A brief overview of the difference between volunteers and interns.
Author: Volunteer Ireland
Volunteering and Boundaries
A guide on what boundaries are and what they look like in a volunteering program.
Author: Volunteering Australia
Volunteers and Tax
Information on tax as it relates to volunteer involvement.
Author: Volunteering Australia
Wellness Action Plan
An example of how to support the mental health and wellbeing of volunteers as they perform their role. This resource provides a list of questions in a template format.
Author: Volunteer Edinburgh, Volunteer Wiki
Working with Older Volunteers
A brief guide on key considerations when involving older volunteers.
Author: Volunteering Queensland