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Seven Steps to Volunteer Management Success

Tips on how to best support volunteers and volunteer involvement.

Author: Leep

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3Bridges: Volunteer Handbook

An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.

Author: 3Bridges Community

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6 Steps to Volunteer Management Success

This webinar covers key elements of volunteer management, including adapting to changing needs, building inclusive programs, providing structured frameworks and involving volunteers in all aspects of the organisation.

Author: Leep

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A Checklist for Local Governments and Organisations Managing Spontaneous Volunteers in Queensland

Provides checklists for use by Local Government and other organisations managing Spontaneous Volunteers to ensure they can effectively harness the energy of Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency.

Author: Volunteering Queensland

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A Common Purpose: Formal Volunteering and Cultural Diversity

A guide on how to build an inclusive volunteering role, focusing on overseas volunteers, cultural awareness, communication styles, gender, and religion.

Author: Volunteering WA, Fran Robinson

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Achieving Excellence in Your Volunteer Program: Volunteer program management guidelines

A guide on how to engage with volunteers, particularly through the recruitment process, as well as how to advocate for volunteer involvement to the organisation.

Author: Swan Volunteer Resource Centre, City of Swan

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Be Prepared: Managing Volunteers in Emergencies

A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.

Author: VolunteeringACT

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Checklist for Organisations Managing Spontaneous Volunteers

Provides a checklist for organisations managing Spontaneous Volunteers to ensure they can effectively harness the energy of Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency.

Author: Volunteering Queensland

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Checklist to Effectively Manage Spontaneous Volunteers

Provides a checklist for Local Government to guide them through their responsibilities regarding Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency to ensure Spontaneous Volunteers can be effectively deployed in their local area.

Author: Volunteering Queensland

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Clearinghouse for Sport - Volunteer Management

A webpage providing a suit of resources for managers of volunteers in sporting.

Author: Clearinghouse for Sport

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Competencies for Managers of Volunteers

Identifies the key competencies of Managers of Volunteers. The resource can be used as a self-assessment tool for Managers of Volunteers to identify current skills and areas for improvement.

Author: Volunteering New Zealand

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Disability Action Plan

A guide on how to develop a Disability Action Plan. This resource is accompanied by Disability Action Plan Templates.

Author: Victoria ALIVE, Volunteering Victoria

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Disability Action Plan: Template

A template to create a Disability Action Plan Template. Note: This resource is accompanied by the Disability Action Plan resource.

Author: Victoria ALIVE, Volunteering Victoria

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Guide to Peer Support, Coaching and Mentoring

A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Coaching Feedback Questions

A template for both a student and coach to provide feedback on the coaching process. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Coaching Questions

Sample questions to guide the coaching process. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Mentoring Feedback Questions

A template for both mentor and mentee feedback questions. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Mentoring Objectives and Questions

Sample questions to structure an initial mentoring session. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Peer Support Feedback Questions

A template for providing feedback on peer support. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Staff Peer Support Coaching Mentoring Policy

A policy template to peer support, coaching and mentoring. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Staff Peer Support Coaching Mentoring Procedure

A template for a procedure to outline responsibilities and processes for peer support, coaching and mentoring. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Values Exploration Tool

A resource to help identify the values of a person, to understand how this impacts on behaviour and motivations. Note: This resource accompanies the Guide to Peer Support, Coaching and Mentoring resource.

Author: VolunteeringACT

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Guide to Supervision

A comprehensive guide to supervision, including models of supervision and responsibilities within a supervisory relationship. This resource contains information and templates that are relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Supervision: Models for Supervision

A resource identifying three key models of supervision. Note: This resource supports the Guide to Supervision

Author: VolunteeringACT

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Issues for Consideration when Planning and Designing a Formal Mentoring Program

A guide on key considerations that should be made when developing a mentoring program in an organisation.

Author: Volunteering Queensland, Queensland University of Technology

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Leadership in Volunteering Survey: Key Findings and Improvement Opportunities

Research on volunteer leaders, with the purpose of better understanding how to strengthen and support volunteer leadership.

Author: Ministerial Council for Volunteers, Victoria State Government

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Making a Difference: Becoming a Community Leader

A guide on how to develop your own leadership skills.

Author: Volunteering Queensland, Queensland University of Technology

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Managing Older Workers: What can we learn from managers of older volunteers?

A research report that explores how to involve and manage older volunteers.

Author: School of Management, Edith Cowan University

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Managing Volunteers for Retention

A high level guide on best practice volunteer management to support higher retention rates.

Author: Volunteering Victoria

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Optimising Health and Wellbeing Benefits from Volunteering: Good Practice for Engaging and Supporting Volunteers

A good practice guide for engaging and supporting volunteers.

Author: Volunteer Scotland, Scottish Volunteering Forum

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Organisational Plan Management of Spontaneous Volunteers – A practical guide for volunteer involving organisations

Assists organisations responsible for the management of Spontaneous Volunteers with establishing an Operational Plan to clearly articulate how Spontaneous Volunteers will be utilised and managed when the need arises.

Author: Volunteering Queensland

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Parks and Wildlife Service: Volunteer Handbook

An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Parks and Wildlife Service: Volunteer Management Manual

An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Promoting Positive Volunteer and Staff Relations

A brief guide on how to promote positive relationships between volunteers and employees.

Author: Volunteer Scotland

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Seven Steps to Volunteer Management Success

Tips on how to best support volunteers and volunteer involvement.

Author: Leep

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Supporting Your Volunteers

Information on how to support volunteers.

Author: Volunteer Scotland

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Template: Determining the Best Model for the Management of Spontaneous Volunteers in your Local Government Area

Assists Local Government in identifying the best model for the management of Spontaneous Volunteers in the local government area. Includes information on who manages liability and insurance based on the model selected.

Author: Volunteering Queensland

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Template: Spontaneous Volunteer Task Management Plan

Supports organisations in capturing information associated with volunteer tasks including task description, risk assessment, screening, induction, briefing, support, debriefing, recognition, and supervision strategies.

Author: Volunteering Queensland

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The Difference Between Volunteer Management and Volunteer Leadership

A high level overview of the difference between volunteer management and volunteer leadership.

Author: Volunteer Ireland

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Tips for Providing Performance Feedback to Volunteers

A guide on how to provide performance feedback to volunteers.

Author: Volunteering WA

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Tobi Johnson's Ultimate Guide to Managing Volunteers

A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.

Author: VolunteerPro, Tobi Johnson

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Turning Passion in Action: Key Themes in Effective Community and Grassroots Leadership

Identifies the key roles of community leaders, and what it means to be an effective community leader.

Author: Volunteering Queensland, Queensland University of Technology

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VolPoll

An engagement tool designed for volunteers and small to medium groups to evaluate and better understand their volunteering opportunities and threats.

Author: VolPoll

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Volunteer Management Plan Template

A template Volunteer Management Plan.

Author: Volunteering WA

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Volunteerability

A website that contains resources, templates and tools for Volunteer managers and volunteers. The website is aimed at increasing inclusion for people with disability.

Author: Orana, Southern Volunteering SA & Northern Volunteering SA

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Volunteers During Disaster and Emergency Events: Fact Sheet

A guide to managing and engaging wtih spontaneous volunteers.

Author: Volunteering WA

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Wheel Template: Personal Competency Matrix

A template to accompany the Competencies for Managers of Volunteers resource.

Author: Volunteering New Zealand

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