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3Bridges: Volunteer Handbook

An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.

Author: 3Bridges Community

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6 Steps to Volunteer Management Success

This webinar covers key elements of volunteer management, including adapting to changing needs, building inclusive programs, providing structured frameworks and involving volunteers in all aspects of the organisation.

Author: Leep

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Adapting Volunteer Roles

A guide on how to adapt volunteering roles to be more inclusive of people living with a disability.

Author: Victoria ALIVE, Volunteering Victoria

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Aged-Friendly Volunteering

A guide on how to involve older volunteers living with a disability.

Author: Victoria ALIVE, Volunteering Victoria

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Background Screening for Volunteers

Information on screening new volunteers, including information on how to develop a screening policy.

Author: Volunteering WA

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Be Prepared: Managing Volunteers in Emergencies

A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.

Author: VolunteeringACT

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Channeling Enthusiasm into Sustained Action: Fostering the Changemakers Journey

A research report identifying key ways to engage with young people, including their key motivators. This resource also identifies personal narrative tools to empower young people.

Author: Volunteering Queensland

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Communities Responding to Disasters: Planning for Spontaneous Volunteers

A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.

Author: Australian Institute for Disaster Resilience

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Corporate Policy Statement: Volunteers and Community Involvement

An example of a corporate level policy statement that supports the involvement of volunteers.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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COVID-19 Actions Guide

A guide to engaging volunteers during a pandemic ensuring their health and safety, including how to leverage volunteer skills whilst protecting their wellbeing.

Author: Volunteering Victoria

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Creating a Positive Induction

A brief guide on how to complete a volunteer induction.

Author: Volunteer Scotland

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Debunking Skilled Volunteering

A fact sheet to support the 'Debunking Skilled Volunteering Webinar'.

Author: Leep

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Debunking Skilled Volunteering: How to Tap into Skilled Corporate Volunteers

This webinar explores skilled and corporate volunteering, identifying platforms that VIOs can engage with to recruit skilled volunteers and providing space to consider the value they might add to a volunteer program.

Author: Leep

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Designing a Successful Volunteer Recruitment Advertisement

A brief guide on how to design a volunteer recruitment advertisement.

Author: Volunteer Ireland

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Designing Volunteer Role Descriptions

A guide for Managers of Volunteers on how to design a volunteering role, including templates.

Author: Volunteer Ireland

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Engaging and Working with Youth Volunteers

Legal information on involving young volunteers.

Author: Justice Connect, Not-for-Profit Law

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Engaging Corporate Volunteers in your Non-Profit Organisation

A step-by-step guide on how to involve corporate volunteers.

Author: Volunteer Ireland

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Engaging Millennial Volunteers: Understanding a New Breed of Volunteers

A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.

Author: Volunteering Queensland

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Guide to Performance Appraisal: Employee Performance Appraisal Policy

A policy template for performance appraisal. Note: This resource supports the Supplementary Guide to Performance Appraisal

Author: VolunteeringACT

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Guide to Performance Appraisal: Employee Performance Appraisal Procedure

A template for a procedure to guide performance appraisal. Note: This resource supports the Supplementary Guide to Performance Appraisal

Author: VolunteeringACT

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Harnessing Volunteer Motivation: Webinar

Webinar providing discussion on supporting, supervising and recognising volunteers, providing insight into volunteer motivations, based on the experience of Managers of Volunteers. Note: This resource is accompanied by the Harnessing Volunteer Motivation: Resource Pack.

Author: Leep

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International Student Volunteer Initiative: An Information Kit for Organisations on Engaging International Students as Volunteers

A guide for organisations on international student volunteering and how to effectively engage with and involve international students as volunteers.

Author: Volunteering Queensland

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Keeping Volunteers Safe

Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.

Author: VolunteeringACT

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Let's Talk About Inclusion: Promoting Inclusion in your Volunteer Involving Organisation

A workbook to support the development of a more inclusive organisation.

Author: VolunteeringACT

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Major Event Workforce Management

A white paper covering different strategies for recruitment and management of volunteers for large scale events

Author: Rosterfy

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Managing Older Workers: What can we learn from managers of older volunteers?

A research report that explores how to involve and manage older volunteers.

Author: School of Management, Edith Cowan University

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Managing Volunteers from a CALD Background

A brief guide in how to involve volunteers from a culturally or linguistically diverse background. The resource covers key stages of the volunteer management cycle including recruitment, induction and training.

Author: Volunteering Victoria

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National Volunteer Guide

A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor 3. Volunteer safety with annexures 4. Workplace behaviours 5. Recruiting, inducting, managing and ending the volunteer relationship 6. Organisational issues

Author: Not-for-Profit Law, Justice Connect

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Optimising Health and Wellbeing Benefits from Volunteering: Good Practice for Engaging and Supporting Volunteers

A good practice guide for engaging and supporting volunteers.

Author: Volunteer Scotland, Scottish Volunteering Forum

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Orientation for New Volunteers

A guide to considerations when planning a volunteer induction.

Author: Volunteering Victoria

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Other Unpaid Work Arrangements

Identifying the different between volunteering, work for the dole, internships, and student placements.

Author: Volunteering WA

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Parks and Wildlife Service: Volunteer Management Manual

An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Partnership Planning Tool: Corporate Volunteering Templates

A resource for planning the involvement of corporate volunteers in an organisation.

Author: Volunteering Australia

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Promoting Positive Volunteer and Staff Relations

A brief guide on how to promote positive relationships between volunteers and employees.

Author: Volunteer Scotland

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Recruiting Volunteers

A guide on recruitment, including information on selection, screening, and types of recruitment.

Author: Volunteering Victoria

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Responding to a Pandemic: A Guide for Volunteer Involving Organisations

A comprehensive guide on volunteer involvement during a pandemic, reflecting most areas of the National Standards.

Author: Volunteering Australia, Volunteering Queensland

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Returning Volunteer Programs and Volunteers during COVID-19

A guide to effectively engaging and re-engaging volunteers during a pandemic from recruitment to safeguarding their wellbeing. Note: Some information is specific to the Western Australian context.

Author: Volunteering WA

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Reviewing your Volunteering Program

A guide on how to review a volunteering program.

Author: Volunteering Australia

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School Leavers and Volunteering

A guide to involving school leavers who are living with a disability.

Author: Victoria ALIVE, Volunteering Victoria

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Seven Steps to Volunteer Management Success

Tips on how to best support volunteers and volunteer involvement.

Author: Leep

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Steps for Setting up a Volunteer Programme

A brief list of actions to consider when setting up a volunteer program.

Author: Volunteer Ireland

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Supplementary Guide to Performance Appraisal

A comprehensive guide to performance appraisal, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Supplementary Guide to Probation

A comprehensive guide to probation, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Supplementary Guide to Probation: Position Description Template

A template to create a position description. Note: This resource supports the Supplementary Guide to Probation

Author: VolunteeringACT

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The Principles of Volunteering

The key principles of volunteering and how this impacts upon an organisation's volunteer involvement.

Author: Volunteering Victoria

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The Screening Handbook

This comprehensive handbook provides information on screening as part of the volunteer management cycle, identifying ten steps to screening. Please note that some information will be specific to the Canadian context.

Author: Volunteer Canada

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Tobi Johnson's Ultimate Guide to Managing Volunteers

A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.

Author: VolunteerPro, Tobi Johnson

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Top Tips: Inclusion in Volunteering - Common Areas

High level tips on how to create a more inclusive volunteering program.

Author: Volunteer Scotland, National Inclusion in Volunteering Group

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Virtual Volunteering and Digital Engagement

Research on how organisations engage digitally with virtual volunteers, providing tips on how to effectively engage remote volunteers.

Author: Volunteering Queensland

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Volunteer Agreement

Information on what a Volunteer Agreement is and what needs to be considered when developing an Agreement.

Author: Volunteer Scotland

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Volunteer Ambassador Role Description

Example of a role description for a Volunteer Ambassador.

Author: Volunteer Edinburgh

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Volunteer Engagement Response Plan to COVID-19

How to engage with volunteers during a pandemic, including effectively resourcing roles and re-considering how the organisation can better support the community.

Author: Volunteering Victoria, VQ Volunteer Strategies

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Volunteer Handbook

An example of a Volunteer Handbook. Note: This resource is currently under review. Information may no longer be correct.

Author: City of Gosnells

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Volunteer Induction Checklist 2

A template for a volunteer induction checklist.

Author: Volunteer Ireland

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Volunteer Management Health Check Guide

A resource guiding organisations on how to perform a health check of their volunteer involvement and volunteer management practices. This resource can be used as a template. Note: Item 2.08 is not relevant to Australian volunteering programs.

Author: Volunteer Ireland

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Volunteer Management Plan Template

A template Volunteer Management Plan.

Author: Volunteering WA

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Volunteer Management Toolkit

A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.

Author: Volunteering Victoria

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Volunteer Project Notification

An example of an internal volunteer project notification, used to identify a new volunteering project.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Volunteer Recruitment Checklist

A template for a volunteer recruitment checklist. Note: this checklist is most relevant to sporting clubs and groups.

Author: Volunteering WA

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Volunteer Role Descriptions

A guide on how to create a volunteer role description.

Author: Volunteer Scotland

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Volunteer Screening

A brief guide on the ten steps of volunteer screening.

Author: Volunteer Canada

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Volunteer Task Description

Template for creating a volunteer task description.

Author: Volunteer Edinburgh

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Volunteer Vs Intern

A brief overview of the difference between volunteers and interns.

Author: Volunteer Ireland

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Volunteer Workforce Health and Safety Training Framework: A guide for South Australian Local Government

A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.

Author: City of Salisbury

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Volunteering and Employment

Understanding the motivations of volunteers and supporting volunteers in a pathway to employment.

Author: Victoria ALIVE, Volunteering Victoria

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Volunteering Policy

Example of a volutneering policy.

Author: Volunteer Edinburgh, VolunteerWiki

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Volunteering, Work Experience, Placement or Internship?

A guide on creating appropriate volunteer roles, identifying the difference between different types of unpaid roles.

Author: Volunteering Queensland

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What Rights Do I Have as a Volunteer?

Information for volunteer rights and questions to consider before volunteering for an organisation.

Author: Volunteer Ireland

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Working with Older Volunteers

A brief guide on key considerations when involving older volunteers.

Author: Volunteering Queensland

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Writing a Role Description

A guide on how to write a volunteer role description.

Author: Volunteering Australia

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Writing an Effective Advertisement

A simple guide and template for writing an effective advertisement for a volunteering role.

Author: Volunteering WA, Volunteering Victoria

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