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Be Prepared: Managing Volunteers in Emergencies

A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.

Author: VolunteeringACT

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A Checklist for Local Governments and Organisations Managing Spontaneous Volunteers in Queensland

Provides checklists for use by Local Government and other organisations managing Spontaneous Volunteers to ensure they can effectively harness the energy of Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency.

Author: Volunteering Queensland

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A Guide to Work Health and Safety for Volunteer Organisations

A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.

Author: Safe Work Australia

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Be Prepared: Managing Volunteers in Emergencies

A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.

Author: VolunteeringACT

Download resource Details & reviews

Checklist for Organisations Managing Spontaneous Volunteers

Provides a checklist for organisations managing Spontaneous Volunteers to ensure they can effectively harness the energy of Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency.

Author: Volunteering Queensland

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Checklist to Effectively Manage Spontaneous Volunteers

Provides a checklist for Local Government to guide them through their responsibilities regarding Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency to ensure Spontaneous Volunteers can be effectively deployed in their local area.

Author: Volunteering Queensland

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Communities Responding to Disasters: Planning for Spontaneous Volunteers

A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.

Author: Australian Institute for Disaster Resilience

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COVID-19: Information for Volunteers

Information from Volunteering Australia’s COVID-19 Position Paper No. 1: Information for Volunteers. It includes resources, information on getting involved in response volunteering and on volunteering obligations.

Author: Volunteering Australia

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Local Government Sub Plan Spontaneous Volunteers: A Practical Guide for Local Government

Guides Local Government in developing their Spontaneous Volunteer Management Sub Plan and outlines key considerations and example text.

Author: Volunteering Queensland

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Making it Happen: Good practice in building local capability to manage spontaneous disaster volunteers

This resource identifies who may be responsible for spontaneous volunteers, including how to set up a response team and risk management considerations. Note: Some information is specific to the Queensland context. This resource is also accompanied by the Making it Happen: Toolkit, which provides useful tools for volunteer management of spontaneous volunteers.

Author: Volunteering Queensland

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Making it Happen: Toolkit to support good practice in building local capability to manage spontaneous disaster volunteers

Toolkit to accompany the Making it Happen resource, which includes sample forms, surveys and checklists of key considerations in the management of spontaneous volunteers.

Author: Volunteering Queensland

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