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Planning to Train Volunteers

A guide on planning training for volunteers, including templates on questions to consider in the process.

Author: Volunteering WA

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Achieving Excellence in Your Volunteer Program: Volunteer program management guidelines

A guide on how to engage with volunteers, particularly through the recruitment process, as well as how to advocate for volunteer involvement to the organisation.

Author: Swan Volunteer Resource Centre, City of Swan

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Coaching, Mentoring and Other Learning Strategies

A brief guide on how to support individuals through coaching, mentoring, conversations and other key learning methods.

Author: Volunteering Queensland, Queensland University of Technology

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Do My Volunteers Need Training?

A resource with several templates to identify whether a volunteer needs additional training and methods to track progress.

Author: Volunteer Ireland

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Engaging Millennial Volunteers: Understanding a New Breed of Volunteers

A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.

Author: Volunteering Queensland

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Guide to Onboarding

A comprehensive guide to onboarding volunteers, covering planning, policies and procedures, induction, training and evaluation. This guide provides information, checklists and templates relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Onboarding: Feedback Questions

A template for feedback questions regarding the onboarding process, from recruitment, to induction, to ongoing engagement. Note: This resource supports the Guide to Onboarding.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring

A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Coaching Feedback Questions

A template for both a student and coach to provide feedback on the coaching process. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Coaching Questions

Sample questions to guide the coaching process. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Mentoring Feedback Questions

A template for both mentor and mentee feedback questions. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Mentoring Objectives and Questions

Sample questions to structure an initial mentoring session. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Peer Support Feedback Questions

A template for providing feedback on peer support. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Staff Peer Support Coaching Mentoring Policy

A policy template to peer support, coaching and mentoring. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Staff Peer Support Coaching Mentoring Procedure

A template for a procedure to outline responsibilities and processes for peer support, coaching and mentoring. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Values Exploration Tool

A resource to help identify the values of a person, to understand how this impacts on behaviour and motivations. Note: This resource accompanies the Guide to Peer Support, Coaching and Mentoring resource.

Author: VolunteeringACT

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Guide to Supervision

A comprehensive guide to supervision, including models of supervision and responsibilities within a supervisory relationship. This resource contains information and templates that are relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Harnessing Volunteer Motivation: Resource Pack

Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.

Author: Leep

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Harnessing Volunteer Motivation: Webinar

Webinar providing discussion on supporting, supervising and recognising volunteers, providing insight into volunteer motivations, based on the experience of Managers of Volunteers. Note: This resource is accompanied by the Harnessing Volunteer Motivation: Resource Pack.

Author: Leep

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Issues for Consideration when Planning and Designing a Formal Mentoring Program

A guide on key considerations that should be made when developing a mentoring program in an organisation.

Author: Volunteering Queensland, Queensland University of Technology

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Managing Older Workers: What can we learn from managers of older volunteers?

A research report that explores how to involve and manage older volunteers.

Author: School of Management, Edith Cowan University

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Managing Volunteers for Retention

A high level guide on best practice volunteer management to support higher retention rates.

Author: Volunteering Victoria

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Managing Volunteers from a CALD Background

A brief guide in how to involve volunteers from a culturally or linguistically diverse background. The resource covers key stages of the volunteer management cycle including recruitment, induction and training.

Author: Volunteering Victoria

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Parks and Wildlife Service: Volunteer Handbook

An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Parks and Wildlife Service: Volunteer Management Manual

An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Planning to Train Volunteers

A guide on planning training for volunteers, including templates on questions to consider in the process.

Author: Volunteering WA

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Supplementary Guide to Probation: Probation Feedback Questions

Template for a supervisor's evaluation of a probationary employee. Can be adapted to receive feedback from volunteers during onboarding process. Note: This resource supports the Supplementary Guide to Probation.

Author: VolunteeringACT

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Team Performance Indicator

An example of a team performance indicator self-assessment tool.

Author: Volunteering New Zealand

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Template: Briefing Sheet Spontaneous Volunteer Operations

Provides an overview on the key points to consider when briefing Spontaneous Volunteers.

Author: Volunteering Queensland

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Tips for Providing Performance Feedback to Volunteers

A guide on how to provide performance feedback to volunteers.

Author: Volunteering WA

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Volunteer Management Toolkit

A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.

Author: Volunteering Victoria

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Volunteer Performance Review

A template for completing and recording details of a volunteer performance review.

Author: Volunteering WA

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Volunteer Performance Review: Detailed

A detailed template for completing and recording details of a volunteer performance review.

Author: Volunteering WA

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Volunteer Performance Review: Sample

An example of a completed Performance Review Template.

Author: Volunteering WA

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Volunteer Support Record

A basic template for having a performance discussion with a volunteer.

Author: Volunteer Scotland

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Volunteer Workforce Health and Safety Training Framework: A guide for South Australian Local Government

A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.

Author: City of Salisbury

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Volunteerability

A website that contains resources, templates and tools for Volunteer managers and volunteers. The website is aimed at increasing inclusion for people with disability.

Author: Orana, Southern Volunteering SA & Northern Volunteering SA

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Volunteering and Employment

Understanding the motivations of volunteers and supporting volunteers in a pathway to employment.

Author: Victoria ALIVE, Volunteering Victoria

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