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A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.
Author: Safe Work Australia
A guide and template on how to set up a Volunteer Policy.
Author: Volunteer Ireland
A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.
Author: Safe Work Australia
A template for an accident and incident report form.
Author: Volunteering WA
An information sheet on how workers and carers in aged care can look after their wellbeing when those they care for experience trauma. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Author: Phoenix Australia
An information sheet on how workers and carers in aged care can be affected when those they care for experience trauma. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Author: Phoenix Australia
A checklist for effectively volunteering from home.
Author: Volunteering Queensland
A checklist for volunteering during a pandemic.
Author: Volunteering Queensland
A guide to complaint handling, providing example policies and procedures.
Author: Volunteering Australia
An example of a policy statement that addresses workplace health and safety of all staff. Note: Some information provided is specific to Western Australia.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
A guide to engaging volunteers during a pandemic ensuring their health and safety, including how to leverage volunteer skills whilst protecting their wellbeing.
Author: Volunteering Victoria
Position paper setting out shared views on how to adapt national policy settings and messaging to help ensure volunteers are safeguarded during the COVID-19 public health emergency and are facilitated to best support the emergency response to COVID-19.
Author: Volunteering Australia
Position paper to help guide decision-making of volunteer involving organisations and volunteers during the COVID-19 public health emergency.
Author: Volunteering Australia
Position paper to help guide decision-making of Volunteer Involving Organisations on how volunteers can be safeguarded during the ongoing COVID-19 situation, drawing on official sources of advice and expertise.
Author: Volunteering Australia
Advice for organisations on how to safeguard volunteer health and wellbeing during a pandemic.
Author: Volunteering WA
Advice for volunteers about their rights and responsibilities during COVID-19.
Author: Volunteering WA
A guide to business continuity planning during a pandemic looking at the implications for volunteer involvement as well as operations, communication, finances and social impact.
Author: Volunteering Victoria, Volunteering Queensland, Volunteering Tasmania
Information from Volunteering Australia’s COVID-19 Position Paper No. 2: Safeguarding Volunteers and Volunteer Involving Organisations. It includes resources, information on adapting volunteering programs, safeguarding volunteers and adjusting contractual obligations.
Author: Volunteering Australia
Information from Volunteering Australia’s COVID-19 Position Paper No. 1: Information for Volunteers. It includes resources, information on getting involved in response volunteering and on volunteering obligations.
Author: Volunteering Australia
A factsheet on processes for safely engaging and supporting corporate volunteers during a pandemic.
Author: Volunteering WA
An example of a daily sign on register for volunteer groups and one off events, including a health and safety induction checklist.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
Provides high level information on how to develop a volunteering policy.
Author: Volunteer Scotland
A template for a drug and alcohol policy.
Author: Volunteering WA
An policy template for protecting volunteer and employee health and safety during a pandemic.
Author: Volunteering Victoria, Institute of Community Directors Australia
A guide on how to protect volunteers and ensure their health and safety. Note: Some information provided is specific to Victoria.
Author: Volunteering Victoria
Information on risk in volunteer involvement during COVID-19. Covering liability over the health of volunteers and discrimination concerns in standing volunteers down.
Author: Volunteering Australia
A guide to an organisation's responsibility for volunteer health and safety.
Author: Volunteering Victoria
Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.
Author: VolunteeringACT
Guides Local Government in developing their Spontaneous Volunteer Management Sub Plan and outlines key considerations and example text.
Author: Volunteering Queensland
A resource identifying how to support off-site volunteers from a risk management perspective.
Author: Volunteering Victoria
Assists organisations responsible for the management of Spontaneous Volunteers with establishing an Operational Plan to clearly articulate how Spontaneous Volunteers will be utilised and managed when the need arises.
Author: Volunteering Queensland
An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
Organisation level resource, covering policies and procedures that apply to both employees and volunteers.
Author: Volunteering WA
A comprehensive guide on volunteer involvement during a pandemic, reflecting most areas of the National Standards.
Author: Volunteering Australia, Volunteering Queensland
A guide to effectively engaging and re-engaging volunteers during a pandemic from recruitment to safeguarding their wellbeing. Note: Some information is specific to the Western Australian context.
Author: Volunteering WA
A template for a Job Hazard Analysis.
Author: Volunteering WA
A toolkit on identifying and managing risks in your volunteer involving organisation.
Author: Volunteering Australia
Information on sexual harassment claims and volunteers, including information on what sexual harassment is, what policies protect staff and what the legal obligations of an organisation are. Note: some liability information is specific to Victoria.
Author: Volunteering Victoria
Supports organisations in capturing information associated with volunteer tasks including task description, risk assessment, screening, induction, briefing, support, debriefing, recognition, and supervision strategies.
Author: Volunteering Queensland
An information sheet on how workers and carers in aged care can support older people suffering with trauma, loss or grief. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Author: Phoenix Australia
An information sheet for workers and carers in aged care who support older people who are experiencing trauma, grief and loss. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Author: Phoenix Australia
A guide to involving virtual volunteers, including policies and procedures, risk and intellectual property information and a volunteering from home checklist.
Author: Volunteering Victoria
An engagement tool designed for volunteers and small to medium groups to evaluate and better understand their volunteering opportunities and threats.
Author: VolPoll
How to engage with volunteers during a pandemic, including effectively resourcing roles and re-considering how the organisation can better support the community.
Author: Volunteering Victoria, VQ Volunteer Strategies
A handbook on workplace health and safety considerations in relation to volunteer involvement. Note: Some information is specific to Victoria.
Author: WorkSafe Victoria
An example of a Health and Safety Induction Handbook for volunteers.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
An example of a Volunteer Registration Form and Health and Safety Induction Checklist.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
A template for volunteers to complete an organisational risk assessment.
Author: Volunteer Scotland
A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.
Author: City of Salisbury
A website that contains resources, templates and tools for Volunteer managers and volunteers. The website is aimed at increasing inclusion for people with disability.
Author: Orana, Southern Volunteering SA & Northern Volunteering SA
A guide on what boundaries are and what they look like in a volunteering program.
Author: Volunteering Australia
Practical guidance to support volunteers in response to a pandemic. This guide provides practical checklists and information on key things to consider including: - Volunteering in a pandemic - Helping in pandemic response and recovery - Continuing or ceasing to volunteer - Maintaining good health and wellbeing - Staying connected and volunteering post-pandemic
Author: Volunteering Australia, Volunteering Queensland
A work health and safety factsheet for sporting clubs, identifying what clubs can do to ensure the health and safety of volunteers and those associated with the club.
Author: Volunteering WA
Volunteering Resource Hub is an initiative of Volunteering Australia, funded by the Australian Government Department of Social Services.