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101 Ways to Recognise Your Volunteers

A comprehensive list of ways to recognise volunteers.

Author: Volunteering Australia

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A Step-by-Step Guide on How to Pause a Role on VIKTOR

Steps to help organisation temporarily pause their volunteer advertisements.

Author: VolunteeringACT

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Best Practice Guidelines

A workbook to help organisations review their volunteering programs in line with best practice frameworks.

Author: Volunteering New Zealand

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Building Inclusive Bridges: A Guide to Facilitating Inclusive Referrals

A guide on how to facilitate inclusive volunteering in an organisation. This resource provides practical tools and tips.

Author: VolunteeringACT

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Communities Responding to Disasters: Planning for Spontaneous Volunteers

A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.

Author: Australian Institute for Disaster Resilience

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Competencies for Managers of Volunteers

Identifies the key competencies of Managers of Volunteers. The resource can be used as a self-assessment tool for Managers of Volunteers to identify current skills and areas for improvement.

Author: Volunteering New Zealand

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Designing Volunteer Role Descriptions

A guide for Managers of Volunteers on how to design a volunteering role, including templates.

Author: Volunteer Ireland

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Difficult Conversations with Volunteers

Identifies when it may be necessary to have a difficult conversation, and provides tips on how to effectively have this conversation. This resource is accompanied by a Difficult Conversations Worksheet.

Author: Volunteer PlainTalk

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Disability Action Plan: Template

A template to create a Disability Action Plan Template. Note: This resource is accompanied by the Disability Action Plan resource.

Author: Victoria ALIVE, Volunteering Victoria

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Do My Volunteers Need Training?

A resource with several templates to identify whether a volunteer needs additional training and methods to track progress.

Author: Volunteer Ireland

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Engaging Millennial Volunteers: Understanding a New Breed of Volunteers

A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.

Author: Volunteering Queensland

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Group Capacity Building

A guide providing tools and templates to use in the capacity building of small community groups, relating to the sustainability of the group and enhancing group outcomes.

Author: Volunteering Queensland, Queensland University of Technology

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Guide to Onboarding

A comprehensive guide to onboarding volunteers, covering planning, policies and procedures, induction, training and evaluation. This guide provides information, checklists and templates relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Onboarding: Draft Email Template

A template for notifying all staff that a new volunteer/member of staff will be starting with the organisation. Note: This resource supports the Guide to Onboarding.

Author: VolunteeringACT

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Guide to Onboarding: Feedback Questions

A template for feedback questions regarding the onboarding process, from recruitment, to induction, to ongoing engagement. Note: This resource supports the Guide to Onboarding.

Author: VolunteeringACT

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Guide to Onboarding: First Day Schedule

Information on what should be considered when planning the first day of a new volunteer or staff member. Note: This resource supports the Guide to Onboarding.

Author: VolunteeringACT

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Guide to Onboarding: Inclusion and Diversity Questionnaire

A template questionnaire to support the inclusive involvement of volunteers. This template covers both identifying the needs of volunteers and receiving feedback on the onboarding process. Note: This resource supports the Guide to Onboarding.

Author: VolunteeringACT

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Guide to Onboarding: Induction Checklist

A template for an induction checklist for new staff, identifying a three week onboarding process. This resource is a part of the Guide to Onboarding and is relevant to both volunteers and paid employees.

Author: VolunteeringACT

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Guide to Onboarding: Onboarding Checklist

A brief checklist to guide the onboarding process. Note: This resource supports the Guide to Onboarding.

Author: VolunteeringACT

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Guide to Onboarding: Pre-boarding Checklist

A checklist to guide what should be done before a volunteers first day. Note: This resource supports the Guide to Onboarding.

Author: VolunteeringACT

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Guide to Onboarding: Volunteer Assignment Agreement

A template Volunteer Assignment Agreement. This resource is a part of the Guide to Onboarding.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring

A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Coaching Feedback Questions

A template for both a student and coach to provide feedback on the coaching process. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Coaching Questions

Sample questions to guide the coaching process. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Mentoring Feedback Questions

A template for both mentor and mentee feedback questions. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Mentoring Objectives and Questions

Sample questions to structure an initial mentoring session. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Sample Peer Support Feedback Questions

A template for providing feedback on peer support. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Staff Peer Support Coaching Mentoring Policy

A policy template to peer support, coaching and mentoring. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Staff Peer Support Coaching Mentoring Procedure

A template for a procedure to outline responsibilities and processes for peer support, coaching and mentoring. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Values Exploration Tool

A resource to help identify the values of a person, to understand how this impacts on behaviour and motivations. Note: This resource accompanies the Guide to Peer Support, Coaching and Mentoring resource.

Author: VolunteeringACT

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Guide to Performance Appraisal - Difficult Conversation Resource

A resource providing guidance on how to have difficult conversations. This resource is applicable to both volunteers and employees. Note: This resource supports the Supplementary Guide to Performance Appraisal.

Author: VolunteeringACT

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Guide to Performance Appraisal: Employee Performance Appraisal Policy

A policy template for performance appraisal. Note: This resource supports the Supplementary Guide to Performance Appraisal

Author: VolunteeringACT

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Guide to Performance Appraisal: Employee Performance Appraisal Procedure

A template for a procedure to guide performance appraisal. Note: This resource supports the Supplementary Guide to Performance Appraisal

Author: VolunteeringACT

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Guide to Performance Appraisal: Managing Underperformance Guidelines

A guide on how to manage underperformance. Note: This resource supports the Supplementary Guide to Performance Appraisal

Author: VolunteeringACT

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Guide to Supervision

A comprehensive guide to supervision, including models of supervision and responsibilities within a supervisory relationship. This resource contains information and templates that are relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Supervision: Communication Protocols

Information on communication protocols, including the principles of effective communication and the benefits of communication protocols.

Author: VolunteeringACT

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Handbook: Youth Volunteer as a Pathway to Employment: For NGOs

A toolkit for organisations looking to involve young volunteers and support their pathway to employment.

Author: International Association for Volunteer Effort (IAVE)

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Handbook: Youth Volunteering as a Pathway to Employment for Youth

A workbook for young people looking to be involved in volunteering as a pathway to employment.

Author: International Association for Volunteer Effort (IAVE)

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Harnessing Volunteer Motivation: Resource Pack

Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.

Author: Leep

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Keeping Volunteers Safe

Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.

Author: VolunteeringACT

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Let's Talk About Inclusion: Promoting Inclusion in your Volunteer Involving Organisation

A workbook to support the development of a more inclusive organisation.

Author: VolunteeringACT

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Making it Happen: Toolkit to support good practice in building local capability to manage spontaneous disaster volunteers

Toolkit to accompany the Making it Happen resource, which includes sample forms, surveys and checklists of key considerations in the management of spontaneous volunteers.

Author: Volunteering Queensland

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Partnership Planning Tool: Corporate Volunteering Templates

A resource for planning the involvement of corporate volunteers in an organisation.

Author: Volunteering Australia

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Planning to Train Volunteers

A guide on planning training for volunteers, including templates on questions to consider in the process.

Author: Volunteering WA

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Running the Risk? Risk Management Tool for Volunteer Involving Organisations

A toolkit on identifying and managing risks in your volunteer involving organisation.

Author: Volunteering Australia

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So What? Volunteering Impact Measurement - Top Tips to Get You started

A guide on how to demonstrate the impact of volunteer involvement to your organisation.

Author: Volunteer Scotland, Scottish Volunteering Forum, Scottish Government

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Supplementary Guide to Performance Appraisal

A comprehensive guide to performance appraisal, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Supplementary Guide to Probation

A comprehensive guide to probation, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Team Performance Indicator

An example of a team performance indicator self-assessment tool.

Author: Volunteering New Zealand

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The Compass: Your Guide to Social Impact Measurement

A comprehensive guide on how to report on social outcomes and their impact.

Author: The Centre for Social Impact

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Tobi Johnson's Ultimate Guide to Managing Volunteers

A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.

Author: VolunteerPro, Tobi Johnson

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Value of Volunteering Wheel

A visual tool demonstrating the benefits of volunteering to building confidence, competence, connections and community.

Author: Volunteer Canada

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VolPoll

An engagement tool designed for volunteers and small to medium groups to evaluate and better understand their volunteering opportunities and threats.

Author: VolPoll

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Volunteer Management Toolkit

A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.

Author: Volunteering Victoria

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Volunteer Workforce Health and Safety Training Framework: A guide for South Australian Local Government

A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.

Author: City of Salisbury

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Volunteering and the Australian Curriculum

A webpage linking to various lessons and unitis of work that can be used by teachers and volunteer resource centres to support the involvement of young people in volunteering.

Author: Volunteering Australia

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Wheel Template: Personal Competency Matrix

A template to accompany the Competencies for Managers of Volunteers resource.

Author: Volunteering New Zealand

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