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3Bridges: Volunteer Handbook

An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.

Author: 3Bridges Community

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6 Steps to Volunteer Management Success

This webinar covers key elements of volunteer management, including adapting to changing needs, building inclusive programs, providing structured frameworks and involving volunteers in all aspects of the organisation.

Author: Leep

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Achieving Excellence in Your Volunteer Program: Volunteer program management guidelines

A guide on how to engage with volunteers, particularly through the recruitment process, as well as how to advocate for volunteer involvement to the organisation.

Author: Swan Volunteer Resource Centre, City of Swan

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Background Screening for Volunteers

Information on screening new volunteers, including information on how to develop a screening policy.

Author: Volunteering WA

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Be Prepared: Managing Volunteers in Emergencies

A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.

Author: VolunteeringACT

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Best Practice Guidelines

A workbook to help organisations review their volunteering programs in line with best practice frameworks.

Author: Volunteering New Zealand

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Building Inclusive Bridges: A Guide to Facilitating Inclusive Referrals

A guide on how to facilitate inclusive volunteering in an organisation. This resource provides practical tools and tips.

Author: VolunteeringACT

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Commitment to Volunteer Involvement

A guide on what to consider when setting out organisational commitments to volunteer involvement. This resource includes a self-assessment checklist.

Author: Volunteering Australia

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Communities Responding to Disasters: Planning for Spontaneous Volunteers

A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.

Author: Australian Institute for Disaster Resilience

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Corporate Policy Statement: Volunteers and Community Involvement

An example of a corporate level policy statement that supports the involvement of volunteers.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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COVID-19 Actions Guide

A guide to engaging volunteers during a pandemic ensuring their health and safety, including how to leverage volunteer skills whilst protecting their wellbeing.

Author: Volunteering Victoria

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COVID-19: Advice for Organisations on Safeguarding Volunteers

Advice for organisations on how to safeguard volunteer health and wellbeing during a pandemic.

Author: Volunteering WA

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COVID-19: Information for Volunteer Involving Organisations

Information from Volunteering Australia’s COVID-19 Position Paper No. 2: Safeguarding Volunteers and Volunteer Involving Organisations. It includes resources, information on adapting volunteering programs, safeguarding volunteers and adjusting contractual obligations.

Author: Volunteering Australia

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Debunking Skilled Volunteering

A fact sheet to support the 'Debunking Skilled Volunteering Webinar'.

Author: Leep

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Debunking Skilled Volunteering: How to Tap into Skilled Corporate Volunteers

This webinar explores skilled and corporate volunteering, identifying platforms that VIOs can engage with to recruit skilled volunteers and providing space to consider the value they might add to a volunteer program.

Author: Leep

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Designing Volunteer Role Descriptions

A guide for Managers of Volunteers on how to design a volunteering role, including templates.

Author: Volunteer Ireland

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Difficult Conversations with Volunteers

Identifies when it may be necessary to have a difficult conversation, and provides tips on how to effectively have this conversation. This resource is accompanied by a Difficult Conversations Worksheet.

Author: Volunteer PlainTalk

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Engaging Corporate Volunteers in your Non-Profit Organisation

A step-by-step guide on how to involve corporate volunteers.

Author: Volunteer Ireland

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Equipment Requirements for Volunteer Roles

A guide and template for considering what equipment will be required to involve volunteers.

Author: Volunteering WA

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Guide to Peer Support, Coaching and Mentoring

A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Staff Peer Support Coaching Mentoring Policy

A policy template to peer support, coaching and mentoring. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring: Staff Peer Support Coaching Mentoring Procedure

A template for a procedure to outline responsibilities and processes for peer support, coaching and mentoring. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.

Author: VolunteeringACT

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Harnessing Volunteer Motivation: Resource Pack

Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.

Author: Leep

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Including Volunteer Contributions in Grant Applications

Information on how to including the contirbution of volunteers into the narrative and budgeting of grant applications.

Author: Volunteering Australia

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Is Your Organisation Accessible?

A checklist to ensure your organisation is accessible to volunteers living with a disability.

Author: Victoria ALIVE, Volunteering Victoria

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Keeping Volunteers Safe

Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.

Author: VolunteeringACT

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Let's Talk About Inclusion: Promoting Inclusion in your Volunteer Involving Organisation

A workbook to support the development of a more inclusive organisation.

Author: VolunteeringACT

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Major Event Workforce Management

A white paper covering different strategies for recruitment and management of volunteers for large scale events

Author: Rosterfy

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Managing Older Workers: What can we learn from managers of older volunteers?

A research report that explores how to involve and manage older volunteers.

Author: School of Management, Edith Cowan University

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Matching the Right Volunteer to the Right Role

A guide on volunteer recruitment, including how to match the right volunteers to the right role. Includes checklists and helpful tips.

Author: Volunteer Scotland

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Money, Volunteers and Disability

A resource identifying the broader economic context for people living with a disability and the impact this may have to the volunteering context.

Author: Victoria ALIVE, Volunteering Victoria

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National Volunteer Guide

A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor 3. Volunteer safety with annexures 4. Workplace behaviours 5. Recruiting, inducting, managing and ending the volunteer relationship 6. Organisational issues

Author: Not-for-Profit Law, Justice Connect

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Parks and Wildlife Service: Volunteer Handbook

An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Parks and Wildlife Service: Volunteer Management Manual

An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Partnership Planning Tool: Corporate Volunteering Templates

A resource for planning the involvement of corporate volunteers in an organisation.

Author: Volunteering Australia

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Recruiting Volunteers

A guide on recruitment, including information on selection, screening, and types of recruitment.

Author: Volunteering Victoria

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Responding to a Pandemic: A Guide for Volunteer Involving Organisations

A comprehensive guide on volunteer involvement during a pandemic, reflecting most areas of the National Standards.

Author: Volunteering Australia, Volunteering Queensland

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Seven Steps to Volunteer Management Success

Tips on how to best support volunteers and volunteer involvement.

Author: Leep

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Steps for Setting up a Volunteer Programme

A brief list of actions to consider when setting up a volunteer program.

Author: Volunteer Ireland

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Supplementary Guide to Probation: Position Description Template

A template to create a position description. Note: This resource supports the Supplementary Guide to Probation

Author: VolunteeringACT

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Supporting Your Volunteers

Information on how to support volunteers.

Author: Volunteer Scotland

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The Principles of Volunteering

The key principles of volunteering and how this impacts upon an organisation's volunteer involvement.

Author: Volunteering Victoria

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Tobi Johnson's Ultimate Guide to Managing Volunteers

A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.

Author: VolunteerPro, Tobi Johnson

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Top Tips for Recruiting and Supporting Volunteers with a History of Problem Drug Use

Tips on how to involve and support volunteers with a history of problem drug use.

Author: Volunteer Scotland, Scottish Drugs Forum

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Top Tips: Inclusion in Volunteering - Common Areas

High level tips on how to create a more inclusive volunteering program.

Author: Volunteer Scotland, National Inclusion in Volunteering Group

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Virtual Volunteering and Digital Engagement

Research on how organisations engage digitally with virtual volunteers, providing tips on how to effectively engage remote volunteers.

Author: Volunteering Queensland

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Volunteer Ambassador Role Description

Example of a role description for a Volunteer Ambassador.

Author: Volunteer Edinburgh

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Volunteer Engagement Response Plan to COVID-19

How to engage with volunteers during a pandemic, including effectively resourcing roles and re-considering how the organisation can better support the community.

Author: Volunteering Victoria, VQ Volunteer Strategies

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Volunteer Induction Checklist

A template for completing a volunteer induction.

Author: Volunteer Scotland

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Volunteer Management Health Check Guide

A resource guiding organisations on how to perform a health check of their volunteer involvement and volunteer management practices. This resource can be used as a template. Note: Item 2.08 is not relevant to Australian volunteering programs.

Author: Volunteer Ireland

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Volunteer Management Toolkit

A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.

Author: Volunteering Victoria

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Volunteer Project Notification

An example of an internal volunteer project notification, used to identify a new volunteering project.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Volunteer Recruitment Checklist

A template for a volunteer recruitment checklist. Note: this checklist is most relevant to sporting clubs and groups.

Author: Volunteering WA

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Volunteer Vs Intern

A brief overview of the difference between volunteers and interns.

Author: Volunteer Ireland

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Volunteer Workforce Health and Safety Training Framework: A guide for South Australian Local Government

A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.

Author: City of Salisbury

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Volunteering and Disability

A research report on the experiences and perceptions of volunteering from both volunteers living with a disability and volunteer involving organisations.

Author: Volunteer Development Scotland

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Volunteering Policy

Example of a volutneering policy.

Author: Volunteer Edinburgh, VolunteerWiki

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Volunteering, Work Experience, Placement or Internship?

A guide on creating appropriate volunteer roles, identifying the difference between different types of unpaid roles.

Author: Volunteering Queensland

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Volunteers During Disaster and Emergency Events: Fact Sheet

A guide to managing and engaging wtih spontaneous volunteers.

Author: Volunteering WA

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