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Commitment to volunteer involvement is set out through vision, planning and resourcing, and supports the organisation’s strategic direction.
An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.
Author: 3Bridges Community
This webinar covers key elements of volunteer management, including adapting to changing needs, building inclusive programs, providing structured frameworks and involving volunteers in all aspects of the organisation.
Author: Leep
A guide on how to engage with volunteers, particularly through the recruitment process, as well as how to advocate for volunteer involvement to the organisation.
Author: Swan Volunteer Resource Centre, City of Swan
Information on screening new volunteers, including information on how to develop a screening policy.
Author: Volunteering WA
A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
Author: VolunteeringACT
A workbook to help organisations review their volunteering programs in line with best practice frameworks.
Author: Volunteering New Zealand
A guide on how to facilitate inclusive volunteering in an organisation. This resource provides practical tools and tips.
Author: VolunteeringACT
A guide on what to consider when setting out organisational commitments to volunteer involvement. This resource includes a self-assessment checklist.
Author: Volunteering Australia
A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.
Author: Australian Institute for Disaster Resilience
An example of a corporate level policy statement that supports the involvement of volunteers.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
A guide to engaging volunteers during a pandemic ensuring their health and safety, including how to leverage volunteer skills whilst protecting their wellbeing.
Author: Volunteering Victoria
Advice for organisations on how to safeguard volunteer health and wellbeing during a pandemic.
Author: Volunteering WA
Information from Volunteering Australia’s COVID-19 Position Paper No. 2: Safeguarding Volunteers and Volunteer Involving Organisations. It includes resources, information on adapting volunteering programs, safeguarding volunteers and adjusting contractual obligations.
Author: Volunteering Australia
A fact sheet to support the 'Debunking Skilled Volunteering Webinar'.
Author: Leep
This webinar explores skilled and corporate volunteering, identifying platforms that VIOs can engage with to recruit skilled volunteers and providing space to consider the value they might add to a volunteer program.
Author: Leep
A guide for Managers of Volunteers on how to design a volunteering role, including templates.
Author: Volunteer Ireland
Identifies when it may be necessary to have a difficult conversation, and provides tips on how to effectively have this conversation. This resource is accompanied by a Difficult Conversations Worksheet.
Author: Volunteer PlainTalk
A step-by-step guide on how to involve corporate volunteers.
Author: Volunteer Ireland
A guide and template for considering what equipment will be required to involve volunteers.
Author: Volunteering WA
A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
A policy template to peer support, coaching and mentoring. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.
Author: VolunteeringACT
A template for a procedure to outline responsibilities and processes for peer support, coaching and mentoring. Note: This resource supports the Guide to Peer Support, Coaching and Mentoring.
Author: VolunteeringACT
Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.
Author: Leep
Information on how to including the contirbution of volunteers into the narrative and budgeting of grant applications.
Author: Volunteering Australia
A checklist to ensure your organisation is accessible to volunteers living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.
Author: VolunteeringACT
A workbook to support the development of a more inclusive organisation.
Author: VolunteeringACT
Guides Local Government in developing their Spontaneous Volunteer Management Sub Plan and outlines key considerations and example text.
Author: Volunteering Queensland
A white paper covering different strategies for recruitment and management of volunteers for large scale events
Author: Rosterfy
A research report that explores how to involve and manage older volunteers.
Author: School of Management, Edith Cowan University
A guide on volunteer recruitment, including how to match the right volunteers to the right role. Includes checklists and helpful tips.
Author: Volunteer Scotland
A resource identifying the broader economic context for people living with a disability and the impact this may have to the volunteering context.
Author: Victoria ALIVE, Volunteering Victoria
A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor? 3. Recruiting, inducting, managing and ending the volunteer relationship 4. Volunteer safety with annexures 5. Workplace behaviour 6. Other legal issues relevant to volunteers
Author: Not-for-Profit Law, Justice Connect
Assists organisations responsible for the management of Spontaneous Volunteers with establishing an Operational Plan to clearly articulate how Spontaneous Volunteers will be utilised and managed when the need arises.
Author: Volunteering Queensland
An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
A resource for planning the involvement of corporate volunteers in an organisation.
Author: Volunteering Australia
A guide on recruitment, including information on selection, screening, and types of recruitment.
Author: Volunteering Victoria
A comprehensive guide on volunteer involvement during a pandemic, reflecting most areas of the National Standards.
Author: Volunteering Australia, Volunteering Queensland
Outlines the agreed roles and responsibilities of Volunteering Queensland and the respective Local Government Authority in the activation and use of Emergency Volunteering – Community Response to Extreme Weather (EV CREW).
Author: Volunteering Queensland
Establishes the principles, outcomes, roles, responsibilities, and relationships between Local Governments and organisations responsible for the management of Spontaneous Volunteers.
Author: Volunteering Queensland
Tips on how to best support volunteers and volunteer involvement.
Author: Leep
A brief list of actions to consider when setting up a volunteer program.
Author: Volunteer Ireland
A template to create a position description. Note: This resource supports the Supplementary Guide to Probation
Author: VolunteeringACT
Information on how to support volunteers.
Author: Volunteer Scotland
The key principles of volunteering and how this impacts upon an organisation's volunteer involvement.
Author: Volunteering Victoria
A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.
Author: VolunteerPro, Tobi Johnson
Tips on how to involve and support volunteers with a history of problem drug use.
Author: Volunteer Scotland, Scottish Drugs Forum
High level tips on how to create a more inclusive volunteering program.
Author: Volunteer Scotland, National Inclusion in Volunteering Group
Research on how organisations engage digitally with virtual volunteers, providing tips on how to effectively engage remote volunteers.
Author: Volunteering Queensland
Example of a role description for a Volunteer Ambassador.
Author: Volunteer Edinburgh
How to engage with volunteers during a pandemic, including effectively resourcing roles and re-considering how the organisation can better support the community.
Author: Volunteering Victoria, VQ Volunteer Strategies
A template for completing a volunteer induction.
Author: Volunteer Scotland
A resource guiding organisations on how to perform a health check of their volunteer involvement and volunteer management practices. This resource can be used as a template. Note: Item 2.08 is not relevant to Australian volunteering programs.
Author: Volunteer Ireland
A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.
Author: Volunteering Victoria
An example of an internal volunteer project notification, used to identify a new volunteering project.
Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service
A template for a volunteer recruitment checklist. Note: this checklist is most relevant to sporting clubs and groups.
Author: Volunteering WA
A brief overview of the difference between volunteers and interns.
Author: Volunteer Ireland
A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.
Author: City of Salisbury
A website that contains resources, templates and tools for Volunteer managers and volunteers. The website is aimed at increasing inclusion for people with disability.
Author: Orana, Southern Volunteering SA & Northern Volunteering SA
A research report on the experiences and perceptions of volunteering from both volunteers living with a disability and volunteer involving organisations.
Author: Volunteer Development Scotland
This factsheet compares data collected in 2020 and 2021 to data collected prior to the COVID-19 pandemic.
Author: Volunteering Australia
As part of the Volunteering in Australia research, this report provides an important contribution to the evidence base on contemporary volunteering to inform the development of the National Strategy for Volunteering. The focus of this report is the organisational perspective. We explore the characteristics of volunteer involving organisations and the challenges they are facing. The research draws on a literature review and several data sources. New data collection was undertaken through a survey and focus groups during May-June 2022.
Author: Kirsten Holmes, Patrick D. Dunlop, Leonie Lockstone-Binney, Amanda Davies, Hawa Muhammad Farid, and Callan Lavery
Example of a volutneering policy.
Author: Volunteer Edinburgh, VolunteerWiki
A guide on creating appropriate volunteer roles, identifying the difference between different types of unpaid roles.
Author: Volunteering Queensland
A guide to managing and engaging wtih spontaneous volunteers.
Author: Volunteering WA
This document provides key statistics about youth volunteering in Australia.
Author: Volunteering Australia
Volunteering Resource Hub is an initiative of Volunteering Australia, funded by the Australian Government Department of Social Services.