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FEATURED RESOURCE

Commitment to Volunteer Involvement

A guide on what to consider when setting out organisational commitments to volunteer involvement. This resource includes a self-assessment checklist.

Author: Volunteering Australia

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3Bridges: Volunteer Handbook

An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.

Author: 3Bridges Community

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A Common Purpose: Formal Volunteering and Cultural Diversity

A guide on how to build an inclusive volunteering role, focusing on overseas volunteers, cultural awareness, communication styles, gender, and religion.

Author: Volunteering WA, Fran Robinson

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Action on Hearing Loss Scotland: Top Tips for Supporting Volunteers with Hearing Loss or Deafness

A list of tips on how to involve and support volunteers living with hearing loss or deafness.

Author: Volunteer Scotland, Action on Hearing Loss Scotland

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Bridging the Gap: Enriching the volunteer experience to build a better future for our communities

A research report identifying the gap between what volunteers look for in a volunteering role and how organisations are engaging with volunteers. Identifies ways to better understanding volunteer motivations and engage with volunteers.

Author: Volunteer Canada

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Building Inclusive Bridges: A Guide to Facilitating Inclusive Referrals

A guide on how to facilitate inclusive volunteering in an organisation. This resource provides practical tools and tips.

Author: VolunteeringACT

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Commitment to Volunteer Involvement

A guide on what to consider when setting out organisational commitments to volunteer involvement. This resource includes a self-assessment checklist.

Author: Volunteering Australia

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Community Handbook: Working with People

A guide on how to effectively work with volunteers as part of a community group.

Author: Volunteering Queensland

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Confident, Connected, Contributing: Top Tips for Recruiting and Supporting Disabled Volunteers

A list of tips on how to involve and support volunteers living with a disability.

Author: Volunteer Scotland, Glasgow Disability Alliance

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Corporate Policy Statement: Volunteers and Community Involvement

An example of a corporate level policy statement that supports the involvement of volunteers.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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COVID-19: Information for Volunteers

Information from Volunteering Australia’s COVID-19 Position Paper No. 1: Information for Volunteers. It includes resources, information on getting involved in response volunteering and on volunteering obligations.

Author: Volunteering Australia

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Developing a Volunteer Policy

Provides high level information on how to develop a volunteering policy.

Author: Volunteer Scotland

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Disability Action Plan

A guide on how to develop a Disability Action Plan. This resource is accompanied by Disability Action Plan Templates.

Author: Victoria ALIVE, Volunteering Victoria

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Disability Action Plan: Template

A template to create a Disability Action Plan Template. Note: This resource is accompanied by the Disability Action Plan resource.

Author: Victoria ALIVE, Volunteering Victoria

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Engaging Millennial Volunteers: Understanding a New Breed of Volunteers

A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.

Author: Volunteering Queensland

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Engaging Young Volunteers

A brief guide on key considerations when involving younger volunteers.

Author: Volunteering Queensland

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Equipment Requirements for Volunteer Roles

A guide and template for considering what equipment will be required to involve volunteers.

Author: Volunteering WA

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Guide to Onboarding

A comprehensive guide to onboarding volunteers, covering planning, policies and procedures, induction, training and evaluation. This guide provides information, checklists and templates relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Supervision

A comprehensive guide to supervision, including models of supervision and responsibilities within a supervisory relationship. This resource contains information and templates that are relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Insurance and COVID-19: Guidance for Volunteering Involving Organisations

Information on risk in volunteer involvement during COVID-19. Covering liability over the health of volunteers and discrimination concerns in standing volunteers down.

Author: Volunteering Australia

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International Student Volunteer Initiative: An Information Kit for Organisations on Engaging International Students as Volunteers

A guide for organisations on international student volunteering and how to effectively engage with and involve international students as volunteers.

Author: Volunteering Queensland

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Local Government Sub Plan Spontaneous Volunteers: A Practical Guide for Local Government

Guides Local Government in developing their Spontaneous Volunteer Management Sub Plan and outlines key considerations and example text.

Author: Volunteering Queensland

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LOHVE: Volunteer Sector Benchmarking Study

A national study of volunteer involvement in the health sector.

Author: Bendigo Health

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Making it Happen: Good practice in building local capability to manage spontaneous disaster volunteers

This resource identifies who may be responsible for spontaneous volunteers, including how to set up a response team and risk management considerations. Note: Some information is specific to the Queensland context. This resource is also accompanied by the Making it Happen: Toolkit, which provides useful tools for volunteer management of spontaneous volunteers.

Author: Volunteering Queensland

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Managing Older Workers: What can we learn from managers of older volunteers?

A research report that explores how to involve and manage older volunteers.

Author: School of Management, Edith Cowan University

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Managing Volunteers for Retention

A high level guide on best practice volunteer management to support higher retention rates.

Author: Volunteering Victoria

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NSW State of Volunteering Report

The Centre for Volunteering, in partnership with the Department of Communities and Justice, is pleased to launch the inaugural New South Wales State of Volunteering report. This in-depth analysis showcases the characteristics of volunteers, volunteering and volunteer-involving organisations. It produces a detailed cost-benefit analysis of the social, cultural and economic impacts of volunteering on communities in NSW. The report was undertaken by the Institute of Project Management which surveyed more than 1,100 volunteers and received more than 1,000 responses from volunteer-involving organisations. Discover the value of the nearly 4.9 million residents across NSW who gave more than 1.5 billion hours of volunteering in 2020; the benefit of which is approximately $127 billion.

Author: Institute of Project Management, The Centre for Volunteering

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Parks and Wildlife Service: Volunteer Handbook

An example of a Volunteer Handbook. The Handbook covers key information on what to expect as a volunteer, including induction, training, code of conduct and work, health and safety considerations.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Parks and Wildlife Service: Volunteer Management Manual

An example of a Volunteer Management Handbook. The Handbook covers key information volunteer management processes including frameworks, recruitment, supervision and administration.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Recognising Volunteering in 2017

A summary report of research into volunteering involvement in Canada. Identifies volunteer motivations and barriers to involvement.

Author: Volunteer Canada, IPSOS

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Sample Messaging

Provides a series of recommended social media posts to use at various stages of response and recovery to support messages regarding the need or non-need for volunteer assistance.

Author: Volunteering Queensland

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School Leavers and Volunteering

A guide to involving school leavers who are living with a disability.

Author: Victoria ALIVE, Volunteering Victoria

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State of Volunteering in Victoria: 2020

A research report into the volunteering sector in Victoria. This report sheds light on volunteering characteristics, including motivations, barriers, recruitment, retention and trends.

Author: Volunteering Victoria, Institute of Project Management, Victoria State Government

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Steps for Setting up a Volunteer Programme

A brief list of actions to consider when setting up a volunteer program.

Author: Volunteer Ireland

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The Principles of Volunteering

The key principles of volunteering and how this impacts upon an organisation's volunteer involvement.

Author: Volunteering Victoria

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The State of Volunteering in Queensland 2021 Report

The State of Volunteering in Queensland 2021 Report is the inaugural report into the status, and the economic and social value of volunteering in Queensland.

Author: Institute of Project Management, Volunteering Queensland

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Top Tips for Recruiting and Supporting Volunteers with a History of Problem Drug Use

Tips on how to involve and support volunteers with a history of problem drug use.

Author: Volunteer Scotland, Scottish Drugs Forum

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Virtual Volunteering

A guide to involving virtual volunteers, including policies and procedures, risk and intellectual property information and a volunteering from home checklist.

Author: Volunteering Victoria

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Volunteer Management Toolkit

A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.

Author: Volunteering Victoria

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Volunteer Project Notification

An example of an internal volunteer project notification, used to identify a new volunteering project.

Author: Department of Biodiversity, Conservation & Attractions, Government of Western Australia, Parks & Wildlife Service

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Volunteer Vs Intern

A brief overview of the difference between volunteers and interns.

Author: Volunteer Ireland

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Volunteer Workforce Health and Safety Training Framework: A guide for South Australian Local Government

A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.

Author: City of Salisbury

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Volunteerability

A website that contains resources, templates and tools for Volunteer managers and volunteers. The website is aimed at increasing inclusion for people with disability.

Author: Orana, Southern Volunteering SA & Northern Volunteering SA

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Volunteering & Gender Key Statistics

This document provides key statistics about volunteering in Australia by gender.

Author: Volunteering Australia

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Volunteering and Boundaries

A guide on what boundaries are and what they look like in a volunteering program.

Author: Volunteering Australia

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Volunteering and Disability

A research report on the experiences and perceptions of volunteering from both volunteers living with a disability and volunteer involving organisations.

Author: Volunteer Development Scotland

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Volunteering and Employment

Understanding the motivations of volunteers and supporting volunteers in a pathway to employment.

Author: Victoria ALIVE, Volunteering Victoria

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Volunteering and gender: changes during the COVID-19 pandemic

This factsheet compares data collected in 2020 and 2021 to data collected prior to the COVID-19 pandemic.

Author: Volunteering Australia

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Volunteering in Australia 2022: The Volunteer Perspective

As part of the Volunteering in Australia research, this report provides an important contribution to the evidence base on contemporary volunteering to inform the development of the National Strategy for Volunteering. The focus of this report is the volunteer perspective. We explore the characteristics of volunteers and volunteering and how this has changed over the last decade and throughout the COVID-19 pandemic. The research draws on several data sources, including the ANUpoll series of surveys with the most recent data collected in April 2022.

Author: Nicholas Biddle, Charlotte Boyer, Matthew Gray, and Maria Jahromi

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Wellness Action Plan

An example of how to support the mental health and wellbeing of volunteers as they perform their role. This resource provides a list of questions in a template format.

Author: Volunteer Edinburgh, Volunteer Wiki

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What Rights Do I Have as a Volunteer?

Information for volunteer rights and questions to consider before volunteering for an organisation.

Author: Volunteer Ireland

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Why do Organisations Involve Volunteers?

A brief introduction to organisations on involving volunteers.

Author: Volunteer Ireland

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Writing a Code of Conduct

A guide on how to write a code of conduct.

Author: Volunteering Australia

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Youth Volunteering Key Statistics

This document provides key statistics about youth volunteering in Australia.

Author: Volunteering Australia

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