A Guide to Work Health and Safety for Volunteer Organisations
A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.
Bridging the Gap: Enriching the volunteer experience to build a better future for our communities
A research report identifying the gap between what volunteers look for in a volunteering role and how organisations are engaging with volunteers. Identifies ways to better understanding volunteer motivations and engage with volunteers.
Caring for older people affected by trauma: How do I look after myself?
An information sheet on how workers and carers in aged care can look after their wellbeing when those they care for experience trauma. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Caring for older people: How can trauma affect me?
An information sheet on how workers and carers in aged care can be affected when those they care for experience trauma. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Communities Responding to Disasters: Planning for Spontaneous Volunteers
A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.
Author: Australian Institute for Disaster Resilience
COVID-19: Information for Volunteer Involving Organisations
Information from Volunteering Australia’s COVID-19 Position Paper No. 2: Safeguarding Volunteers and Volunteer Involving Organisations. It includes resources, information on adapting volunteering programs, safeguarding volunteers and adjusting contractual obligations.
Information from Volunteering Australia’s COVID-19 Position Paper No. 1: Information for Volunteers. It includes resources, information on getting involved in response volunteering and on volunteering obligations.
Identifies when it may be necessary to have a difficult conversation, and provides tips on how to effectively have this conversation. This resource is accompanied by a Difficult Conversations Worksheet.
Engaging Millennial Volunteers: Understanding a New Breed of Volunteers
A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.
A comprehensive guide to onboarding volunteers, covering planning, policies and procedures, induction, training and evaluation. This guide provides information, checklists and templates relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
A comprehensive guide to supervision, including models of supervision and responsibilities within a supervisory relationship. This resource contains information and templates that are relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.
Making it Happen: Good practice in building local capability to manage spontaneous disaster volunteers
This resource identifies who may be responsible for spontaneous volunteers, including how to set up a response team and risk management considerations. Note: Some information is specific to the Queensland context. This resource is also accompanied by the Making it Happen: Toolkit, which provides useful tools for volunteer management of spontaneous volunteers.
A brief guide in how to involve volunteers from a culturally or linguistically diverse background. The resource covers key stages of the volunteer management cycle including recruitment, induction and training.
A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor 3. Volunteer safety with annexures 4. Workplace behaviours 5. Recruiting, inducting, managing and ending the volunteer relationship 6. Organisational issues
Organisational Plan Management of Spontaneous Volunteers – A practical guide for volunteer involving organisations
Assists organisations responsible for the management of Spontaneous Volunteers with establishing an Operational Plan to clearly articulate how Spontaneous Volunteers will be utilised and managed when the need arises.
Information on sexual harassment claims and volunteers, including information on what sexual harassment is, what policies protect staff and what the legal obligations of an organisation are. Note: some liability information is specific to Victoria.
Spontaneous Volunteer Management Resource Kit: Helping to manage spontaneous volunteers in emergencies
A comprehensive resource on spontaneous volunteer management, covering planning prior to an emergency, during an emergency and after an emergency. This resource also covers management frameworks and communication strategies.
Author: Australian Red Cross, Australian Government Department of Families, Housing, Community Services and Indigenous Affairs
A comprehensive guide to performance appraisal, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.
This comprehensive handbook provides information on screening as part of the volunteer management cycle, identifying ten steps to screening. Please note that some information will be specific to the Canadian context.
Trauma, loss and grief in older people: What do I need to do?
An information sheet on how workers and carers in aged care can support older people suffering with trauma, loss or grief. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Trauma, loss and grief in older people: What do I need to know?
An information sheet for workers and carers in aged care who support older people who are experiencing trauma, grief and loss. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Volunteer Workforce Health and Safety Training Framework: A guide for South Australian Local Government
A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.