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101 Ways to Recognise Your Volunteers

A comprehensive list of ways to recognise volunteers.

Author: Volunteering Australia

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A Common Purpose: Formal Volunteering and Cultural Diversity

A guide on how to build an inclusive volunteering role, focusing on overseas volunteers, cultural awareness, communication styles, gender, and religion.

Author: Volunteering WA, Fran Robinson

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A Guide to Work Health and Safety for Volunteer Organisations

A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.

Author: Safe Work Australia

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Achieving Excellence in Your Volunteer Program: Volunteer program management guidelines

A guide on how to engage with volunteers, particularly through the recruitment process, as well as how to advocate for volunteer involvement to the organisation.

Author: Swan Volunteer Resource Centre, City of Swan

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Additional Pieces to your Insurance Puzzle

A flyer for the AON Insurance Puzzle Solver, which identifies key considerations when thinking about appropriate insurance cover.

Author: Aon

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Aged-Friendly Volunteering

A guide on how to involve older volunteers living with a disability.

Author: Victoria ALIVE, Volunteering Victoria

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Background Screening for Volunteers

Information on screening new volunteers, including information on how to develop a screening policy.

Author: Volunteering WA

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Be Prepared: Managing Volunteers in Emergencies

A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.

Author: VolunteeringACT

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Bridging the Gap: Enriching the volunteer experience to build a better future for our communities

A research report identifying the gap between what volunteers look for in a volunteering role and how organisations are engaging with volunteers. Identifies ways to better understanding volunteer motivations and engage with volunteers.

Author: Volunteer Canada

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Building Inclusive Bridges: A Guide to Facilitating Inclusive Referrals

A guide on how to facilitate inclusive volunteering in an organisation. This resource provides practical tools and tips.

Author: VolunteeringACT

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Calculating the Economic Value of Your Volunteers

A guide on how to quantitatively calculate the economic value of your volunteers.

Author: Volunteer Scotland

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Caring for older people affected by trauma: How do I look after myself?

An information sheet on how workers and carers in aged care can look after their wellbeing when those they care for experience trauma. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.

Author: Phoenix Australia

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Caring for older people: How can trauma affect me?

An information sheet on how workers and carers in aged care can be affected when those they care for experience trauma. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.

Author: Phoenix Australia

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Clearinghouse for Sport - Volunteer Management

A webpage providing a suit of resources for managers of volunteers in sporting.

Author: Clearinghouse for Sport

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Coaching, Mentoring and Other Learning Strategies

A brief guide on how to support individuals through coaching, mentoring, conversations and other key learning methods.

Author: Volunteering Queensland, Queensland University of Technology

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Commitment to Volunteer Involvement

A guide on what to consider when setting out organisational commitments to volunteer involvement. This resource includes a self-assessment checklist.

Author: Volunteering Australia

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Common Languages Guide

A guide to the glossary of terms and conditions widely used in the volunteering sector.

Author: Volunteering Australia

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Communities Responding to Disasters: Planning for Spontaneous Volunteers

A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.

Author: Australian Institute for Disaster Resilience

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Community Handbook: Creating Connections

A guide on how to build connections and build capacity in a community organisation, including in areas of marketing and fundraising.

Author: Volunteering Queensland

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Community Handbook: Day to Day Operations

How to set up a community group, including governance, management, risk management and strategic planning.

Author: Volunteering Queensland

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Community Handbook: Running an Effective Community Group

A guide on how to effectively run a community group.

Author: Volunteering Queensland

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Community Handbook: Starting a Community Group

A guide on how to start a community group.

Author: Volunteering Queensland

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Community Handbook: Working with People

A guide on how to effectively work with volunteers as part of a community group.

Author: Volunteering Queensland

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Complaint Handling by Charities and Not-for-Profits

A guide to complaint handling, providing example policies and procedures.

Author: Volunteering Australia

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Confidentiality and Intellectual Property

A guide identifying the key privacy considerations your organisation should review when involving volunteers, as well as the volunteer and organisation's rights around Intellectual Property.

Author: Volunteering Victoria

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Corporate Citizenship Volunteering

Information on the benefits of corporate volunteering and how to involve corporate volunteers.

Author: Volunteering Queensland

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Corporate Volunteering

A webpage providing using information on starting a corporate volunteering program.

Author: Volunteering Australia

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Corporate Volunteering in Australia: A Snapshot

Research into the corporate volunteering landscape in Australia, providing a case study and information on opportunities for engagement with corporate partners.

Author: Volunteering Australia, LBG & Corporate Citizenship, Corporate Volunteer Council

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Corporate Volunteering: Fact Sheet for Volunteer Managers

A resource providing information on corporate volunteering, including benefits, challenges and opportunities. Note: Some information provided is specific to the WA context.

Author: Volunteering WA

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COVID-19 Actions Guide

A guide to engaging volunteers during a pandemic ensuring their health and safety, including how to leverage volunteer skills whilst protecting their wellbeing.

Author: Volunteering Victoria

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COVID-19 and Informal Volunteering Groups

Advice for informal volunteering groups during a pandemic.

Author: Volunteering WA

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COVID-19: Advice for Organisations on Safeguarding Volunteers

Advice for organisations on how to safeguard volunteer health and wellbeing during a pandemic.

Author: Volunteering WA

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COVID-19: Advice for Volunteers

Advice for volunteers about their rights and responsibilities during COVID-19.

Author: Volunteering WA

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COVID-19: Information for Volunteer Involving Organisations

Information from Volunteering Australia’s COVID-19 Position Paper No. 2: Safeguarding Volunteers and Volunteer Involving Organisations. It includes resources, information on adapting volunteering programs, safeguarding volunteers and adjusting contractual obligations.

Author: Volunteering Australia

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COVID-19: Information for Volunteers

Information from Volunteering Australia’s COVID-19 Position Paper No. 1: Information for Volunteers. It includes resources, information on getting involved in response volunteering and on volunteering obligations.

Author: Volunteering Australia

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COVID-19: Return to Corporate Volunteering

A factsheet on processes for safely engaging and supporting corporate volunteers during a pandemic.

Author: Volunteering WA

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Creating a Positive Induction

A brief guide on how to complete a volunteer induction.

Author: Volunteer Scotland

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Creating an Inclusive Volunteering Environment

Information on how to create an inclusive volunteering environment, including information on how to complete an inclusion review.

Author: Volunteer Scotland

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Dealing with Conflict

A brief guide on how to manage conflict with volunteers.

Author: Volunteering Victoria

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Definition of Discrimination

An overview of what discrimination is and the types of discrimination that may occur.

Author: Volunteering WA

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Deloitte Governance Framework and Maturity Model

An overview of the Deloitte Governance Framework, looking at Board involvement in strategic, risk, talent, governance, integrity and performance oversight.

Author: Deloitte

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Developing a Volunteer Policy

Provides high level information on how to develop a volunteering policy.

Author: Volunteer Scotland

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Difficult Conversations with Volunteers

Identifies when it may be necessary to have a difficult conversation, and provides tips on how to effectively have this conversation. This resource is accompanied by a Difficult Conversations Worksheet.

Author: Volunteer PlainTalk

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Effective Communication

Communication considerations when working with volunteers living with a disability.

Author: Victoria ALIVE, Volunteering Victoria

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Eight Mistakes to Avoid when Organising a Charity Fundraising Event

Tips on commonly made mistakes when organising a fundraising event.

Author: Aon

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Engaging and Working with Youth Volunteers

Legal information on involving young volunteers.

Author: Justice Connect, Not-for-Profit Law

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Engaging Corporate Volunteers in your Non-Profit Organisation

A step-by-step guide on how to involve corporate volunteers.

Author: Volunteer Ireland

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Engaging Millennial Volunteers: Understanding a New Breed of Volunteers

A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.

Author: Volunteering Queensland

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Engaging Young Volunteers

A brief guide on key considerations when involving younger volunteers.

Author: Volunteering Queensland

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Events Public Liability & Risk Management

A resource providing high level information on public liability insurance, as well as an event risk management checklist.

Author: Aon

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Finding the Perfect Volunteering Role

A resource to guide potential volunteers on how to find a volunteering role.

Author: Volunteering Australia

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Good Practice Guide for Students: Enhancing the Learning in Australian University Student Volunteering

A resource for university students looking to volunteer.

Author: Volunteering to Learn, Murdoch University, Curtin University, Edith Cowan University, Macquarie University, The University of Western Australia

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Guide on Learning from Volunteering: Enhancing the Learning in Australian University Student Volunteering

A resource for universities looking to support university student volunteering.

Author: Volunteering to Learn, Murdoch University, Curtin University, Edith Cowan University, Macquarie University, The University of Western Australia

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Guide to Interviewing Volunteers

A brief guide on how to conduct an interview with potential volunteers.

Author: Volunteer Ireland

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Guide to Onboarding

A comprehensive guide to onboarding volunteers, covering planning, policies and procedures, induction, training and evaluation. This guide provides information, checklists and templates relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Peer Support, Coaching and Mentoring

A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Supervision

A comprehensive guide to supervision, including models of supervision and responsibilities within a supervisory relationship. This resource contains information and templates that are relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Guide to Supervision: Communication Protocols

Information on communication protocols, including the principles of effective communication and the benefits of communication protocols.

Author: VolunteeringACT

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Guide to Supervision: Models for Supervision

A resource identifying three key models of supervision. Note: This resource supports the Guide to Supervision

Author: VolunteeringACT

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Harnessing Volunteer Motivation: Resource Pack

Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.

Author: Leep

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Health and Safety Guide

A guide on how to protect volunteers and ensure their health and safety. Note: Some information provided is specific to Victoria.

Author: Volunteering Victoria

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Ideas for How to Keep Volunteers Engaged

A webpage providing brief information on how to continue to engage with volunteers, even if a program pauses its functions.

Author: Volunteering Australia

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Including Volunteer Contributions in Grant Applications

Information on how to including the contirbution of volunteers into the narrative and budgeting of grant applications.

Author: Volunteering Australia

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Including Volunteering in your CV

Including Volunteering in Your CV/Resume

Author: Volunteering Australia

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Innovative Student Engagement: A Perspective

Information on engaging with students, identifying the key criteria for successful student engagement in volunteering programs.

Author: Volunteering Queensland

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Insurance and COVID-19: Guidance for Volunteer Involving Organisations

A resource addressing the volunteering protection gap raised by the COVID-19 health pandemic and what organisations are liable for.

Author: Volunteering Australia

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Insurance and COVID-19: Guidance for Volunteering Involving Organisations

Information on risk in volunteer involvement during COVID-19. Covering liability over the health of volunteers and discrimination concerns in standing volunteers down.

Author: Volunteering Australia

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Insurance and Liability

A guide to an organisation's responsibility for volunteer health and safety.

Author: Volunteering Victoria

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Insurance Puzzle Solver

A flyer for the AON Insurance Puzzle Solver, which identifies key considerations when thinking about appropriate insurance cover.

Author: Aon

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International Student Volunteer Initiative: An Information Kid for Education Providers on Increasing Opportunity for International Students to Volunteer

A guide on how education providers can increase opportunities for international students to volunteer.

Author: Volunteering Queensland

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International Student Volunteer Initiative: An Information Kit for Organisations on Engaging International Students as Volunteers

A guide for organisations on international student volunteering and how to effectively engage with and involve international students as volunteers.

Author: Volunteering Queensland

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Involving Volunteers from Culturally and Linguistically Diverse Backgrounds

A guide on how to involve Culturally and Linguistically Diverse (CALD) volunteers, covering recruitment tips, motivations and addressing common concerns organisations may have.

Author: Volunteering Australia

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Is Your Organisation Accessible?

A checklist to ensure your organisation is accessible to volunteers living with a disability.

Author: Victoria ALIVE, Volunteering Victoria

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Issues for Consideration when Planning and Designing a Formal Mentoring Program

A guide on key considerations that should be made when developing a mentoring program in an organisation.

Author: Volunteering Queensland, Queensland University of Technology

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Issues Paper: Volunteering Australia's National Review of the Definition of Volunteering in Australia

Volunteering Australia's National Steering Committee's Issues Paper relating to the review of the definition of volunteering.

Author: Volunteering Australia

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Keeping Volunteers Safe

Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.

Author: VolunteeringACT

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Key Facts and Statistics About Volunteering in Victoria

An information report on key volunteering data for Victoria. Highlights trends in volunteer involvement.

Author: Volunteering Victoria

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Key Sources of Information about Volunteering in Australia

A quick guide to publicly available information about volunteering in Australia.

Author: Volunteering Australia

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Key Statistics about Volunteering in Australia: The General Social Survey

An overview of the key statistics on volunteering in Australia, derived from the Australian Bureau of Statistic's 2019 General Social Survey.

Author: Volunteering Australia

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Key Volunteering Statistics

A snapshot of key facts and statistics about volunteering in Australia.

Author: Volunteering Australia

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LGBTIQ Volunteers: Inclusive Practice

How to create a safe and inclusive volunteering environment for LGBTIQA+ identifying volunteers.

Author: Volunteering Victoria

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LGBTIQ Volunteers: Inclusive Practice Guidelines

A guide providing information on key considerations when involving LGBTIQ identifying volunteers.

Author: Volunteering Victoria

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Major Event Workforce Management

A white paper covering different strategies for recruitment and management of volunteers for large scale events

Author: Rosterfy

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Making a Difference: Becoming a Community Leader

A guide on how to develop your own leadership skills.

Author: Volunteering Queensland, Queensland University of Technology

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Making an Impact: Enhancing the effectiveness of unfunded and small voluntary organisations and groups

A leadership and governance resource for small voluntary organisations and groups.

Author: Volunteering Queensland, Queensland University of Technology

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Making it Happen: Good practice in building local capability to manage spontaneous disaster volunteers

This resource identifies who may be responsible for spontaneous volunteers, including how to set up a response team and risk management considerations. Note: Some information is specific to the Queensland context. This resource is also accompanied by the Making it Happen: Toolkit, which provides useful tools for volunteer management of spontaneous volunteers.

Author: Volunteering Queensland

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Making it Happen: Toolkit to support good practice in building local capability to manage spontaneous disaster volunteers

Toolkit to accompany the Making it Happen resource, which includes sample forms, surveys and checklists of key considerations in the management of spontaneous volunteers.

Author: Volunteering Queensland

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Managing Underperformance

A guide to performance appraisal and managing underperformance in volunteers.

Author: Volunteering Australia

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Managing Volunteers for Retention

A high level guide on best practice volunteer management to support higher retention rates.

Author: Volunteering Victoria

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Managing Volunteers from a CALD Background

A brief guide in how to involve volunteers from a culturally or linguistically diverse background. The resource covers key stages of the volunteer management cycle including recruitment, induction and training.

Author: Volunteering Victoria

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Matching the Right Volunteer to the Right Role

A guide on volunteer recruitment, including how to match the right volunteers to the right role. Includes checklists and helpful tips.

Author: Volunteer Scotland

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Measuring the Impact of Volunteering

A guide on how to measure the impact of volunteers.

Author: Volunteer Scotland

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Money, Volunteers and Disability

A resource identifying the broader economic context for people living with a disability and the impact this may have to the volunteering context.

Author: Victoria ALIVE, Volunteering Victoria

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Motivating and Thanking Volunteers

A brief guide on how to motivate volunteers, as well as how to recognise their contribution.

Author: Volunteer Ireland

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National Volunteer Guide

A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor 3. Volunteer safety with annexures 4. Workplace behaviours 5. Recruiting, inducting, managing and ending the volunteer relationship 6. Organisational issues

Author: Not-for-Profit Law, Justice Connect

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Off-Site Volunteering: Managing volunteers outside of the workplace

A resource identifying how to support off-site volunteers from a risk management perspective.

Author: Volunteering Victoria

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Optimising Health and Wellbeing Benefits from Volunteering: Good Practice for Engaging and Supporting Volunteers

A good practice guide for engaging and supporting volunteers.

Author: Volunteer Scotland, Scottish Volunteering Forum

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Organisational Plan Management of Spontaneous Volunteers – A practical guide for volunteer involving organisations

Assists organisations responsible for the management of Spontaneous Volunteers with establishing an Operational Plan to clearly articulate how Spontaneous Volunteers will be utilised and managed when the need arises.

Author: Volunteering Queensland

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Organisations and Legal Structure

Information around formal legal structures for volunteering groups.

Author: Volunteering Victoria

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Orientation for New Volunteers

A guide to considerations when planning a volunteer induction.

Author: Volunteering Victoria

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Other Unpaid Work Arrangements

Identifying the different between volunteering, work for the dole, internships, and student placements.

Author: Volunteering WA

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Partnership Planning Tool: Corporate Volunteering Templates

A resource for planning the involvement of corporate volunteers in an organisation.

Author: Volunteering Australia

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Promoting Positive Volunteer and Staff Relations

A brief guide on how to promote positive relationships between volunteers and employees.

Author: Volunteer Scotland

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Protecting Privacy for Volunteers

A brief guide on how to protect the privacy of volunteers. Note: Some legislative information is specific to Victoria.

Author: Volunteering Victoria

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Recognising and Valuing Volunteers

Suggestions for ways to recognise volunteers in their role and in day-to-day activities.

Author: Volunteer Scotland

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Recognising Volunteers

A brief resource on ways to recognise volunteers.

Author: Volunteering Australia

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Recruiting Volunteers

A guide on recruitment, including information on selection, screening, and types of recruitment.

Author: Volunteering Victoria

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Reference Checks

A brief guide on completing reference checks during the selection and screening process.

Author: Volunteer Ireland

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Reimbursements, Allowances, Honoraria and Tax

A brief guide on reimbursement for volunteers.

Author: Volunteering Victoria

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Report on Trends and Innovation in Corporate Volunteering

A report on the evolution of corporate volunteering, including forecasts for future trends and challenges.

Author: Voluntare

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Research Briefing Volunteering during the first year of COVID-19

Volunteering Australia worked in partnership with the ANU Centre for Social Research and Methods (CSRM) to understand the impact of the COVID-19 pandemic on volunteering.

Author: Volunteering Australia

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Reviewing your Volunteering Program

A guide on how to review a volunteering program.

Author: Volunteering Australia

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Rights and Responsibilities of Volunteers

A brief overview of the rights and responsibilities of volunteers.

Author: Volunteering Victoria

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Running the Risk? Risk Management Tool for Volunteer Involving Organisations

A toolkit on identifying and managing risks in your volunteer involving organisation.

Author: Volunteering Australia

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School Leavers and Volunteering

A guide to involving school leavers who are living with a disability.

Author: Victoria ALIVE, Volunteering Victoria

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Screening and the Volunteer Recruitment Process

A resource on how to conduct screening in the volunteer recruitment process.

Author: Volunteering Australia

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Seven Steps to Volunteer Management Success

Tips on how to best support volunteers and volunteer involvement.

Author: Leep

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Sexual Harassment

Information on sexual harassment claims and volunteers, including information on what sexual harassment is, what policies protect staff and what the legal obligations of an organisation are. Note: some liability information is specific to Victoria.

Author: Volunteering Victoria

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Smart Solutions Protect Virtual Volunteers

A high level overview of insurance considerations when involving virtual volunteers.

Author: Aon

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Social Policy Compendium

Volunteering Australia's position statements of volunteering related issues.

Author: Volunteering Australia

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Spontaneous Volunteer Management Resource Kit: Helping to manage spontaneous volunteers in emergencies

A comprehensive resource on spontaneous volunteer management, covering planning prior to an emergency, during an emergency and after an emergency. This resource also covers management frameworks and communication strategies.

Author: Australian Red Cross, Australian Government Department of Families, Housing, Community Services and Indigenous Affairs

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Supplementary Guide to Performance Appraisal

A comprehensive guide to performance appraisal, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Supplementary Guide to Probation

A comprehensive guide to probation, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.

Author: VolunteeringACT

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Supporting Your Volunteers

Information on how to support volunteers.

Author: Volunteer Scotland

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The Difference Between Volunteer Management and Volunteer Leadership

A high level overview of the difference between volunteer management and volunteer leadership.

Author: Volunteer Ireland

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The Essential Guide to Work Health and Safety for Volunteers

Information for volunteers on work health and safety considerations when volunteering, including what the responsibilities are of the organisation as well as of the volunteer.

Author: Safe Work Australia

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The Impact of Volunteering on Happiness and Health

Information on the impacts of volunteering on mental health and wellbeing, and what the implications of this is for volunteer management.

Author: Volunteering Victoria

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The Principles of Volunteering

The key principles of volunteering and how this impacts upon an organisation's volunteer involvement.

Author: Volunteering Victoria

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The Review of the Definition of Volunteering

Information on the review of the definition of volunteering undertaken in 2013-2015.

Author: Volunteering Australia

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The Screening Handbook

This comprehensive handbook provides information on screening as part of the volunteer management cycle, identifying ten steps to screening. Please note that some information will be specific to the Canadian context.

Author: Volunteer Canada

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Tobi Johnson's Ultimate Guide to Managing Volunteers

A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.

Author: VolunteerPro, Tobi Johnson

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Top Tips for Recruiting and Supporting LGBT Youth Volunteers

A list of tips to consider when recruiting volunteers identifying as LGBTQI+.

Author: Volunteer Scotland, LGBT Youth Scotland

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Top Tips: Inclusion in Volunteering - Common Areas

High level tips on how to create a more inclusive volunteering program.

Author: Volunteer Scotland, National Inclusion in Volunteering Group

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Trauma, loss and grief in older people: What do I need to do?

An information sheet on how workers and carers in aged care can support older people suffering with trauma, loss or grief. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.

Author: Phoenix Australia

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Trauma, loss and grief in older people: What do I need to know?

An information sheet for workers and carers in aged care who support older people who are experiencing trauma, grief and loss. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.

Author: Phoenix Australia

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Turning Passion in Action: Key Themes in Effective Community and Grassroots Leadership

Identifies the key roles of community leaders, and what it means to be an effective community leader.

Author: Volunteering Queensland, Queensland University of Technology

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Unpaid Work

Information provided by the Fair Work Ombudsman on unpaid work.

Author: Fair Work Ombudsman, Australian Government

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Using Mentors, Buddies or Other Support

A guide to involving mentors or buddies to support volunteers living with a disability.

Author: Victoria ALIVE, Volunteering Victoria

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Virtual Volunteering

A high level guide to what is involved in virtual volunteering.

Author: Volunteer Ireland

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Virtual Volunteering

A guide to involving virtual volunteers, including policies and procedures, risk and intellectual property information and a volunteering from home checklist.

Author: Volunteering Victoria

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Virtual Volunteering and Digital Engagement

Research on how organisations engage digitally with virtual volunteers, providing tips on how to effectively engage remote volunteers.

Author: Volunteering Queensland

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Virtual Volunteering: Best Practices and Future Potentials

A guide to virtual volunteering, what it is and how to effectively engage with online volunteers.

Author: Volunteering Queensland

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Volunteer Agreement

Information on what a Volunteer Agreement is and what needs to be considered when developing an Agreement.

Author: Volunteer Scotland

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Volunteer Checks: Information for WA Volunteer Involving Organisations

Information on screening volunteers, also providing risk assessment templates and examples. Note: Some information is specific to Western Australia.

Author: Government of Western Australia, Department of Communities

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Volunteer Health and Safety: A Handbook for Community Service Organisations

A handbook on workplace health and safety considerations in relation to volunteer involvement. Note: Some information is specific to Victoria.

Author: WorkSafe Victoria

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Volunteer Information Sessions

A guide on developing and hosting a volunteer information session.

Author: Volunteering Australia

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Volunteer Management Toolkit

A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.

Author: Volunteering Victoria

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Volunteer Recruitment

How to advertise for volunteer roles, including through emergency volunteering platforms.

Author: Volunteering Australia

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Volunteer Rights Checklist

A list of volunteer rights.

Author: Volunteering Australia

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Volunteer Role Descriptions

A guide on how to create a volunteer role description.

Author: Volunteer Scotland

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Volunteer Role Risk Assessments

A guide and template for completing a risk assessment of volunteer roles.

Author: Volunteer Ireland

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Volunteer Screening

A brief guide on the ten steps of volunteer screening.

Author: Volunteer Canada

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Volunteer Vs Intern

A brief overview of the difference between volunteers and interns.

Author: Volunteer Ireland

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Volunteer Workforce Health and Safety Training Framework: A guide for South Australian Local Government

A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.

Author: City of Salisbury

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Volunteering and Boundaries

A guide on what boundaries are and what they look like in a volunteering program.

Author: Volunteering Australia

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Volunteering and Employment

Understanding the motivations of volunteers and supporting volunteers in a pathway to employment.

Author: Victoria ALIVE, Volunteering Victoria

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Volunteering and the Australian Curriculum

A webpage linking to various lessons and unitis of work that can be used by teachers and volunteer resource centres to support the involvement of young people in volunteering.

Author: Volunteering Australia

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Volunteering and the Early Impact of COVID-19

Research and key statistics on the impact of COVID-19 on volunteering in Australia.

Author: Volunteering Australia

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Volunteering Australia's Defintion of Volunteering - Frequently Asked Questions

An FAQ Document that was released alongside the launch of the revised 2015 Volunteering Australia definition of volunteering.

Author: Volunteering Australia

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Volunteering Australia's Defition of Volunteering: Frequently Asked Questions Supplement

An FAQ document relating to Volunteering Australia's definition of volunteering.

Author: Volunteering Australia

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Volunteering for Centrelink Activity Requirements

Information for both organisations and individuals on volunteering as a part of Centrelink activity requirements.

Author: Volunteering Queensland

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Volunteering on a Visa

High level information on volunteering on a visa.

Author: Volunteering Australia

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Volunteering, Work Experience, Placement or Internship?

A guide on creating appropriate volunteer roles, identifying the difference between different types of unpaid roles.

Author: Volunteering Queensland

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Volunteers and Tax

Information on tax as it relates to volunteer involvement.

Author: Volunteering Australia

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Volunteers During Disaster and Emergency Events: Fact Sheet

A guide to managing and engaging wtih spontaneous volunteers.

Author: Volunteering WA

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Welcome to Volunteering

A guide for people looking to volunteer and what they should consider.

Author: Swan Volunteer Resource Centre, City of Swan

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What Rights Do I Have as a Volunteer?

Information for volunteer rights and questions to consider before volunteering for an organisation.

Author: Volunteer Ireland

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Where to Advertise Volunteer Roles

A guide on where to advertise volunteer roles.

Author: Volunteering WA

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Why do Organisations Involve Volunteers?

A brief introduction to organisations on involving volunteers.

Author: Volunteer Ireland

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Work Health and Safety Factsheet

A work health and safety factsheet for sporting clubs, identifying what clubs can do to ensure the health and safety of volunteers and those associated with the club.

Author: Volunteering WA

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Work Health and Safety Laws and Volunteers

A high level guide providing information on how WHS laws apply to volunteers.

Author: Safe Work Australia

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Working with Older Volunteers

A brief guide on key considerations when involving older volunteers.

Author: Volunteering Queensland

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Writing a Code of Conduct

A guide on how to write a code of conduct.

Author: Volunteering Australia

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Writing a Role Description

A guide on how to write a volunteer role description.

Author: Volunteering Australia

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Writing an Effective Advertisement

A simple guide and template for writing an effective advertisement for a volunteering role.

Author: Volunteering WA, Volunteering Victoria

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Writing Policies and Procedures

A resource on the importance of policies and procedures and what policies and procedures an organisation may require.

Author: Volunteering Australia

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You're a Not for Profit, but Don't Let Scammers Profit Off You

A brief guide to the key types of scams that charities and not for profit organisation's may be susceptible to.

Author: Aon

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Young People as Volunteers: A Guide to Moving Beyond Traditional Practices

A guide on how to effectively engage with and involve young volunteers.

Author: Volunteering Queensland

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