101 Ways to Recognise Your Volunteers
A comprehensive list of ways to recognise volunteers.
Author: Volunteering Australia
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A comprehensive list of ways to recognise volunteers.
Author: Volunteering Australia
The factsheet provides a summary of key statistics from the 2020 Aged Care Workforce Census conducted by the Australian Government Department of Health. It highlights key changes from the previous Aged Care Workforce Census 2016 and the impact of COVID-19 on volunteering across different aged care service industries: Residential Aged Care (RAC), Home Care Packages Program (HCPP), and the Commonwealth Home Support Programme (CHSP).
Author: Volunteering Australia
A guide on how to build an inclusive volunteering role, focusing on overseas volunteers, cultural awareness, communication styles, gender, and religion.
Author: Volunteering WA, Fran Robinson
A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.
Author: Safe Work Australia
A guide on how to engage with volunteers, particularly through the recruitment process, as well as how to advocate for volunteer involvement to the organisation.
Author: Swan Volunteer Resource Centre, City of Swan
A flyer for the AON Insurance Puzzle Solver, which identifies key considerations when thinking about appropriate insurance cover.
Author: Aon
A guide on how to involve older volunteers living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
Information on screening new volunteers, including information on how to develop a screening policy.
Author: Volunteering WA
A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
Author: VolunteeringACT
A research report identifying the gap between what volunteers look for in a volunteering role and how organisations are engaging with volunteers. Identifies ways to better understanding volunteer motivations and engage with volunteers.
Author: Volunteer Canada
A guide on how to facilitate inclusive volunteering in an organisation. This resource provides practical tools and tips.
Author: VolunteeringACT
A guide on how to quantitatively calculate the economic value of your volunteers.
Author: Volunteer Scotland
An information sheet on how workers and carers in aged care can look after their wellbeing when those they care for experience trauma. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Author: Phoenix Australia
An information sheet on how workers and carers in aged care can be affected when those they care for experience trauma. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Author: Phoenix Australia
A webpage providing a suit of resources for managers of volunteers in sporting.
Author: Clearinghouse for Sport
A brief guide on how to support individuals through coaching, mentoring, conversations and other key learning methods.
Author: Volunteering Queensland, Queensland University of Technology
A guide on what to consider when setting out organisational commitments to volunteer involvement. This resource includes a self-assessment checklist.
Author: Volunteering Australia
A guide to the glossary of terms and conditions widely used in the volunteering sector.
Author: Volunteering Australia
A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.
Author: Australian Institute for Disaster Resilience
A guide on how to build connections and build capacity in a community organisation, including in areas of marketing and fundraising.
Author: Volunteering Queensland
How to set up a community group, including governance, management, risk management and strategic planning.
Author: Volunteering Queensland
A guide on how to effectively run a community group.
Author: Volunteering Queensland
A guide on how to start a community group.
Author: Volunteering Queensland
A guide on how to effectively work with volunteers as part of a community group.
Author: Volunteering Queensland
A guide to complaint handling, providing example policies and procedures.
Author: Volunteering Australia
A guide identifying the key privacy considerations your organisation should review when involving volunteers, as well as the volunteer and organisation's rights around Intellectual Property.
Author: Volunteering Victoria
Information on the benefits of corporate volunteering and how to involve corporate volunteers.
Author: Volunteering Queensland
A webpage providing using information on starting a corporate volunteering program.
Author: Volunteering Australia
Research into the corporate volunteering landscape in Australia, providing a case study and information on opportunities for engagement with corporate partners.
Author: Volunteering Australia, LBG & Corporate Citizenship, Corporate Volunteer Council
A resource providing information on corporate volunteering, including benefits, challenges and opportunities. Note: Some information provided is specific to the WA context.
Author: Volunteering WA
A guide to engaging volunteers during a pandemic ensuring their health and safety, including how to leverage volunteer skills whilst protecting their wellbeing.
Author: Volunteering Victoria
Advice for informal volunteering groups during a pandemic.
Author: Volunteering WA
Advice for organisations on how to safeguard volunteer health and wellbeing during a pandemic.
Author: Volunteering WA
Advice for volunteers about their rights and responsibilities during COVID-19.
Author: Volunteering WA
Information from Volunteering Australia’s COVID-19 Position Paper No. 2: Safeguarding Volunteers and Volunteer Involving Organisations. It includes resources, information on adapting volunteering programs, safeguarding volunteers and adjusting contractual obligations.
Author: Volunteering Australia
Information from Volunteering Australia’s COVID-19 Position Paper No. 1: Information for Volunteers. It includes resources, information on getting involved in response volunteering and on volunteering obligations.
Author: Volunteering Australia
A factsheet on processes for safely engaging and supporting corporate volunteers during a pandemic.
Author: Volunteering WA
A brief guide on how to complete a volunteer induction.
Author: Volunteer Scotland
Information on how to create an inclusive volunteering environment, including information on how to complete an inclusion review.
Author: Volunteer Scotland
A brief guide on how to manage conflict with volunteers.
Author: Volunteering Victoria
An overview of what discrimination is and the types of discrimination that may occur.
Author: Volunteering WA
An overview of the Deloitte Governance Framework, looking at Board involvement in strategic, risk, talent, governance, integrity and performance oversight.
Author: Deloitte
Provides high level information on how to develop a volunteering policy.
Author: Volunteer Scotland
Identifies when it may be necessary to have a difficult conversation, and provides tips on how to effectively have this conversation. This resource is accompanied by a Difficult Conversations Worksheet.
Author: Volunteer PlainTalk
Communication considerations when working with volunteers living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
Tips on commonly made mistakes when organising a fundraising event.
Author: Aon
Legal information on involving young volunteers.
Author: Justice Connect, Not-for-Profit Law
A step-by-step guide on how to involve corporate volunteers.
Author: Volunteer Ireland
A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.
Author: Volunteering Queensland
A brief guide on key considerations when involving younger volunteers.
Author: Volunteering Queensland
A resource providing high level information on public liability insurance, as well as an event risk management checklist.
Author: Aon
A resource to guide potential volunteers on how to find a volunteering role.
Author: Volunteering Australia
A resource for university students looking to volunteer.
Author: Volunteering to Learn, Murdoch University, Curtin University, Edith Cowan University, Macquarie University, The University of Western Australia
A resource for universities looking to support university student volunteering.
Author: Volunteering to Learn, Murdoch University, Curtin University, Edith Cowan University, Macquarie University, The University of Western Australia
A brief guide on how to conduct an interview with potential volunteers.
Author: Volunteer Ireland
A comprehensive guide to onboarding volunteers, covering planning, policies and procedures, induction, training and evaluation. This guide provides information, checklists and templates relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
A comprehensive guide to supervision, including models of supervision and responsibilities within a supervisory relationship. This resource contains information and templates that are relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
Information on communication protocols, including the principles of effective communication and the benefits of communication protocols.
Author: VolunteeringACT
A resource identifying three key models of supervision. Note: This resource supports the Guide to Supervision
Author: VolunteeringACT
Identifies the importance of the volunteer lifecycle, including supporting, supervising and recognising volunteers. Aligns findings with the National Standards for Volunteer Involvement. Note: This resource accompanies the Leep: Harnessing Volunteer Motivation Webinar.
Author: Leep
A guide on how to protect volunteers and ensure their health and safety. Note: Some information provided is specific to Victoria.
Author: Volunteering Victoria
A webpage providing brief information on how to continue to engage with volunteers, even if a program pauses its functions.
Author: Volunteering Australia
Information on how to including the contirbution of volunteers into the narrative and budgeting of grant applications.
Author: Volunteering Australia
Including Volunteering in Your CV/Resume
Author: Volunteering Australia
Information on engaging with students, identifying the key criteria for successful student engagement in volunteering programs.
Author: Volunteering Queensland
A resource addressing the volunteering protection gap raised by the COVID-19 health pandemic and what organisations are liable for.
Author: Volunteering Australia
Information on risk in volunteer involvement during COVID-19. Covering liability over the health of volunteers and discrimination concerns in standing volunteers down.
Author: Volunteering Australia
A guide to an organisation's responsibility for volunteer health and safety.
Author: Volunteering Victoria
A flyer for the AON Insurance Puzzle Solver, which identifies key considerations when thinking about appropriate insurance cover.
Author: Aon
A guide on how education providers can increase opportunities for international students to volunteer.
Author: Volunteering Queensland
A guide for organisations on international student volunteering and how to effectively engage with and involve international students as volunteers.
Author: Volunteering Queensland
A guide on how to involve Culturally and Linguistically Diverse (CALD) volunteers, covering recruitment tips, motivations and addressing common concerns organisations may have.
Author: Volunteering Australia
A checklist to ensure your organisation is accessible to volunteers living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
A guide on key considerations that should be made when developing a mentoring program in an organisation.
Author: Volunteering Queensland, Queensland University of Technology
Volunteering Australia's National Steering Committee's Issues Paper relating to the review of the definition of volunteering.
Author: Volunteering Australia
Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.
Author: VolunteeringACT
An information report on key volunteering data for Victoria. Highlights trends in volunteer involvement.
Author: Volunteering Victoria
A quick guide to publicly available information about volunteering in Australia.
Author: Volunteering Australia
An overview of the key statistics on volunteering in Australia, derived from the Australian Bureau of Statistic's 2019 General Social Survey.
Author: Volunteering Australia
This factsheet presents official data on volunteering in 2020, collected by the Australian Bureau of Statistics through the General Social Survey and the Household Impacts of COVID-19 Survey.
Author: Volunteering Australia
A snapshot of key facts and statistics about volunteering in Australia.
Author: Volunteering Australia
How to create a safe and inclusive volunteering environment for LGBTIQA+ identifying volunteers.
Author: Volunteering Victoria
A guide providing information on key considerations when involving LGBTIQ identifying volunteers.
Author: Volunteering Victoria
A white paper covering different strategies for recruitment and management of volunteers for large scale events
Author: Rosterfy
A guide on how to develop your own leadership skills.
Author: Volunteering Queensland, Queensland University of Technology
A leadership and governance resource for small voluntary organisations and groups.
Author: Volunteering Queensland, Queensland University of Technology
This resource identifies who may be responsible for spontaneous volunteers, including how to set up a response team and risk management considerations. Note: Some information is specific to the Queensland context. This resource is also accompanied by the Making it Happen: Toolkit, which provides useful tools for volunteer management of spontaneous volunteers.
Author: Volunteering Queensland
Toolkit to accompany the Making it Happen resource, which includes sample forms, surveys and checklists of key considerations in the management of spontaneous volunteers.
Author: Volunteering Queensland
A guide to performance appraisal and managing underperformance in volunteers.
Author: Volunteering Australia
A high level guide on best practice volunteer management to support higher retention rates.
Author: Volunteering Victoria
A brief guide in how to involve volunteers from a culturally or linguistically diverse background. The resource covers key stages of the volunteer management cycle including recruitment, induction and training.
Author: Volunteering Victoria
A guide on volunteer recruitment, including how to match the right volunteers to the right role. Includes checklists and helpful tips.
Author: Volunteer Scotland
A guide on how to measure the impact of volunteers.
Author: Volunteer Scotland
A resource identifying the broader economic context for people living with a disability and the impact this may have to the volunteering context.
Author: Victoria ALIVE, Volunteering Victoria
A brief guide on how to motivate volunteers, as well as how to recognise their contribution.
Author: Volunteer Ireland
A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor? 3. Recruiting, inducting, managing and ending the volunteer relationship 4. Volunteer safety with annexures 5. Workplace behaviour 6. Other legal issues relevant to volunteers
Author: Not-for-Profit Law, Justice Connect
A resource identifying how to support off-site volunteers from a risk management perspective.
Author: Volunteering Victoria
A good practice guide for engaging and supporting volunteers.
Author: Volunteer Scotland, Scottish Volunteering Forum
Assists organisations responsible for the management of Spontaneous Volunteers with establishing an Operational Plan to clearly articulate how Spontaneous Volunteers will be utilised and managed when the need arises.
Author: Volunteering Queensland
Information around formal legal structures for volunteering groups.
Author: Volunteering Victoria
A guide to considerations when planning a volunteer induction.
Author: Volunteering Victoria
Identifying the different between volunteering, work for the dole, internships, and student placements.
Author: Volunteering WA
A resource for planning the involvement of corporate volunteers in an organisation.
Author: Volunteering Australia
A brief guide on how to promote positive relationships between volunteers and employees.
Author: Volunteer Scotland
A brief guide on how to protect the privacy of volunteers. Note: Some legislative information is specific to Victoria.
Author: Volunteering Victoria
Suggestions for ways to recognise volunteers in their role and in day-to-day activities.
Author: Volunteer Scotland
A brief resource on ways to recognise volunteers.
Author: Volunteering Australia
A guide on recruitment, including information on selection, screening, and types of recruitment.
Author: Volunteering Victoria
A brief guide on completing reference checks during the selection and screening process.
Author: Volunteer Ireland
A brief guide on reimbursement for volunteers.
Author: Volunteering Victoria
A report on the evolution of corporate volunteering, including forecasts for future trends and challenges.
Author: Voluntare
Volunteering Australia worked in partnership with the ANU Centre for Social Research and Methods (CSRM) to understand the impact of the COVID-19 pandemic on volunteering.
Author: Volunteering Australia
A brief overview of the rights and responsibilities of volunteers.
Author: Volunteering Victoria
A toolkit on identifying and managing risks in your volunteer involving organisation.
Author: Volunteering Australia
A guide to involving school leavers who are living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
A resource on how to conduct screening in the volunteer recruitment process.
Author: Volunteering Australia
Tips on how to best support volunteers and volunteer involvement.
Author: Leep
Information on sexual harassment claims and volunteers, including information on what sexual harassment is, what policies protect staff and what the legal obligations of an organisation are. Note: some liability information is specific to Victoria.
Author: Volunteering Victoria
A high level overview of insurance considerations when involving virtual volunteers.
Author: Aon
Volunteering Australia's position statements of volunteering related issues.
Author: Volunteering Australia
A comprehensive resource on spontaneous volunteer management, covering planning prior to an emergency, during an emergency and after an emergency. This resource also covers management frameworks and communication strategies.
Author: Australian Red Cross, Australian Government Department of Families, Housing, Community Services and Indigenous Affairs
A comprehensive guide to performance appraisal, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
A comprehensive guide to probation, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
Information on how to support volunteers.
Author: Volunteer Scotland
A high level overview of the difference between volunteer management and volunteer leadership.
Author: Volunteer Ireland
Information for volunteers on work health and safety considerations when volunteering, including what the responsibilities are of the organisation as well as of the volunteer.
Author: Safe Work Australia
Information on the impacts of volunteering on mental health and wellbeing, and what the implications of this is for volunteer management.
Author: Volunteering Victoria
The key principles of volunteering and how this impacts upon an organisation's volunteer involvement.
Author: Volunteering Victoria
Information on the review of the definition of volunteering undertaken in 2013-2015.
Author: Volunteering Australia
This comprehensive handbook provides information on screening as part of the volunteer management cycle, identifying ten steps to screening. Please note that some information will be specific to the Canadian context.
Author: Volunteer Canada
A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.
Author: VolunteerPro, Tobi Johnson
A list of tips to consider when recruiting volunteers identifying as LGBTQI+.
Author: Volunteer Scotland, LGBT Youth Scotland
High level tips on how to create a more inclusive volunteering program.
Author: Volunteer Scotland, National Inclusion in Volunteering Group
An information sheet on how workers and carers in aged care can support older people suffering with trauma, loss or grief. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Author: Phoenix Australia
An information sheet for workers and carers in aged care who support older people who are experiencing trauma, grief and loss. Part of a suite of grief and trauma support resources for those in and around aged care, funded by the Australian Government.
Author: Phoenix Australia
Identifies the key roles of community leaders, and what it means to be an effective community leader.
Author: Volunteering Queensland, Queensland University of Technology
Information provided by the Fair Work Ombudsman on unpaid work.
Author: Fair Work Ombudsman, Australian Government
A guide to involving mentors or buddies to support volunteers living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
A high level guide to what is involved in virtual volunteering.
Author: Volunteer Ireland
A guide to involving virtual volunteers, including policies and procedures, risk and intellectual property information and a volunteering from home checklist.
Author: Volunteering Victoria
Research on how organisations engage digitally with virtual volunteers, providing tips on how to effectively engage remote volunteers.
Author: Volunteering Queensland
A guide to virtual volunteering, what it is and how to effectively engage with online volunteers.
Author: Volunteering Queensland
Information on what a Volunteer Agreement is and what needs to be considered when developing an Agreement.
Author: Volunteer Scotland
A handbook on workplace health and safety considerations in relation to volunteer involvement. Note: Some information is specific to Victoria.
Author: WorkSafe Victoria
A guide on developing and hosting a volunteer information session.
Author: Volunteering Australia
A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.
Author: Volunteering Victoria
How to advertise for volunteer roles, including through emergency volunteering platforms.
Author: Volunteering Australia
A list of volunteer rights.
Author: Volunteering Australia
A guide on how to create a volunteer role description.
Author: Volunteer Scotland
A guide and template for completing a risk assessment of volunteer roles.
Author: Volunteer Ireland
A brief guide on the ten steps of volunteer screening.
Author: Volunteer Canada
A brief overview of the difference between volunteers and interns.
Author: Volunteer Ireland
A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.
Author: City of Salisbury
A website that contains resources, templates and tools for Volunteer managers and volunteers. The website is aimed at increasing inclusion for people with disability.
Author: Orana, Southern Volunteering SA & Northern Volunteering SA
A guide on what boundaries are and what they look like in a volunteering program.
Author: Volunteering Australia
Understanding the motivations of volunteers and supporting volunteers in a pathway to employment.
Author: Victoria ALIVE, Volunteering Victoria
A webpage linking to various lessons and unitis of work that can be used by teachers and volunteer resource centres to support the involvement of young people in volunteering.
Author: Volunteering Australia
Research and key statistics on the impact of COVID-19 on volunteering in Australia.
Author: Volunteering Australia
An FAQ Document that was released alongside the launch of the revised 2015 Volunteering Australia definition of volunteering.
Author: Volunteering Australia
An FAQ document relating to Volunteering Australia's definition of volunteering.
Author: Volunteering Australia
Information for both organisations and individuals on volunteering as a part of Centrelink activity requirements.
Author: Volunteering Queensland
High level information on volunteering on a visa.
Author: Volunteering Australia
A guide on creating appropriate volunteer roles, identifying the difference between different types of unpaid roles.
Author: Volunteering Queensland
Information on tax as it relates to volunteer involvement.
Author: Volunteering Australia
A guide to managing and engaging wtih spontaneous volunteers.
Author: Volunteering WA
A guide for people looking to volunteer and what they should consider.
Author: Swan Volunteer Resource Centre, City of Swan
Information for volunteer rights and questions to consider before volunteering for an organisation.
Author: Volunteer Ireland
A guide on where to advertise volunteer roles.
Author: Volunteering WA
A brief introduction to organisations on involving volunteers.
Author: Volunteer Ireland
A work health and safety factsheet for sporting clubs, identifying what clubs can do to ensure the health and safety of volunteers and those associated with the club.
Author: Volunteering WA
A high level guide providing information on how WHS laws apply to volunteers.
Author: Safe Work Australia
A brief guide on key considerations when involving older volunteers.
Author: Volunteering Queensland
A guide on how to write a code of conduct.
Author: Volunteering Australia
A guide on how to write a volunteer role description.
Author: Volunteering Australia
A simple guide and template for writing an effective advertisement for a volunteering role.
Author: Volunteering WA, Volunteering Victoria
A resource on the importance of policies and procedures and what policies and procedures an organisation may require.
Author: Volunteering Australia
A brief guide to the key types of scams that charities and not for profit organisation's may be susceptible to.
Author: Aon
A guide on how to effectively engage with and involve young volunteers.
Author: Volunteering Queensland
Volunteering Resource Hub is an initiative of Volunteering Australia, funded by the Australian Government Department of Social Services.