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A guide on how to build an inclusive volunteering role, focusing on overseas volunteers, cultural awareness, communication styles, gender, and religion.
Author: Volunteering WA, Fran Robinson
A guide and template on how to set up a Volunteer Policy.
Author: Volunteer Ireland
A comprehensive guide covering the WHS duties of a volunteer involving organisation. This resource covers specific topics including volunteering from home, emergency service volunteers, and bullying, harassment and discrimination duties.
Author: Safe Work Australia
Steps to help organisation temporarily pause their volunteer advertisements.
Author: VolunteeringACT
A guide on how to engage with volunteers, particularly through the recruitment process, as well as how to advocate for volunteer involvement to the organisation.
Author: Swan Volunteer Resource Centre, City of Swan
A list of tips on how to involve and support volunteers living with hearing loss or deafness.
Author: Volunteer Scotland, Action on Hearing Loss Scotland
A guide on how to adapt volunteering roles to be more inclusive of people living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
A guide on how to involve older volunteers living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
A guide on how to manage both trained and spontaneous volunteers in emergencies. This guide includes templates and checklists.
Author: VolunteeringACT
A guide on how to facilitate inclusive volunteering in an organisation. This resource provides practical tools and tips.
Author: VolunteeringACT
A guide on how to quantitatively calculate the economic value of your volunteers.
Author: Volunteer Scotland
A research report identifying key ways to engage with young people, including their key motivators. This resource also identifies personal narrative tools to empower young people.
Author: Volunteering Queensland
Provides a checklist for organisations managing Spontaneous Volunteers to ensure they can effectively harness the energy of Spontaneous Volunteers in the preparation, response, and recovery phases of an emergency.
Author: Volunteering Queensland
A guide on what to consider when setting out organisational commitments to volunteer involvement. This resource includes a self-assessment checklist.
Author: Volunteering Australia
A guide to the glossary of terms and conditions widely used in the volunteering sector.
Author: Volunteering Australia
A detailed guide on planning for the involvement of spontaneous volunteers, covering national policies and principles as well as providing information on strategies for supporting and coordinating spontaneous volunteers.
Author: Australian Institute for Disaster Resilience
A guide on how to build connections and build capacity in a community organisation, including in areas of marketing and fundraising.
Author: Volunteering Queensland
How to set up a community group, including governance, management, risk management and strategic planning.
Author: Volunteering Queensland
A guide on how to effectively run a community group.
Author: Volunteering Queensland
A guide on how to start a community group.
Author: Volunteering Queensland
A guide on how to effectively work with volunteers as part of a community group.
Author: Volunteering Queensland
A guide to complaint handling, providing example policies and procedures.
Author: Volunteering Australia
A list of tips on how to involve and support volunteers living with a disability.
Author: Volunteer Scotland, Glasgow Disability Alliance
A guide identifying the key privacy considerations your organisation should review when involving volunteers, as well as the volunteer and organisation's rights around Intellectual Property.
Author: Volunteering Victoria
Information on the benefits of corporate volunteering and how to involve corporate volunteers.
Author: Volunteering Queensland
A webpage providing using information on starting a corporate volunteering program.
Author: Volunteering Australia
A guide to engaging volunteers during a pandemic ensuring their health and safety, including how to leverage volunteer skills whilst protecting their wellbeing.
Author: Volunteering Victoria
Advice for informal volunteering groups during a pandemic.
Author: Volunteering WA
A guide to business continuity planning during a pandemic looking at the implications for volunteer involvement as well as operations, communication, finances and social impact.
Author: Volunteering Victoria, Volunteering Queensland, Volunteering Tasmania
Information from Volunteering Australia’s COVID-19 Position Paper No. 1: Information for Volunteers. It includes resources, information on getting involved in response volunteering and on volunteering obligations.
Author: Volunteering Australia
A brief guide on how to complete a volunteer induction.
Author: Volunteer Scotland
Information on how to create an inclusive volunteering environment, including information on how to complete an inclusion review.
Author: Volunteer Scotland
A guide on how to enhance corporate volunteering partnerships through the creation of an information pack.
Author: Volunteer Ireland
A brief guide on how to complete a volunteer induction.
Author: Volunteer Ireland
A brief guide on how to manage conflict with volunteers.
Author: Volunteering Victoria
An overview of what discrimination is and the types of discrimination that may occur.
Author: Volunteering WA
A brief guide on how to design a volunteer recruitment advertisement.
Author: Volunteer Ireland
A guide for Managers of Volunteers on how to design a volunteering role, including templates.
Author: Volunteer Ireland
Provides high level information on how to develop a volunteering policy.
Author: Volunteer Scotland
A guide on how to create a volunteer policy.
Author: Volunteer Ireland
Identifies when it may be necessary to have a difficult conversation, and provides tips on how to effectively have this conversation. This resource is accompanied by a Difficult Conversations Worksheet.
Author: Volunteer PlainTalk
A guide on how to develop a Disability Action Plan. This resource is accompanied by Disability Action Plan Templates.
Author: Victoria ALIVE, Volunteering Victoria
Communication considerations when working with volunteers living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
Legal information on involving young volunteers.
Author: Justice Connect, Not-for-Profit Law
A step-by-step guide on how to involve corporate volunteers.
Author: Volunteer Ireland
A detailed guide on how to engage millenial volunteers, covering role design, recruitment strategies, engagement strategies and supporting change in an organisation. This guide also includes templates.
Author: Volunteering Queensland
A brief guide on key considerations when involving younger volunteers.
Author: Volunteering Queensland
A resource to guide potential volunteers on how to find a volunteering role.
Author: Volunteering Australia
A brief guide on how to conduct an interview with potential volunteers.
Author: Volunteer Ireland
A comprehensive guide to onboarding volunteers, covering planning, policies and procedures, induction, training and evaluation. This guide provides information, checklists and templates relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
A comprehensive guide to peer support, coaching and mentoring, providing information, checklists and templates. This guide is applicable to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
A resource providing guidance on how to have difficult conversations. This resource is applicable to both volunteers and employees. Note: This resource supports the Supplementary Guide to Performance Appraisal.
Author: VolunteeringACT
A guide on how to manage underperformance. Note: This resource supports the Supplementary Guide to Performance Appraisal
Author: VolunteeringACT
A comprehensive guide to supervision, including models of supervision and responsibilities within a supervisory relationship. This resource contains information and templates that are relevant to both volunteers and employees. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
A guide on how to protect volunteers and ensure their health and safety. Note: Some information provided is specific to Victoria.
Author: Volunteering Victoria
Information on how to including the contirbution of volunteers into the narrative and budgeting of grant applications.
Author: Volunteering Australia
A guide to an organisation's responsibility for volunteer health and safety.
Author: Volunteering Victoria
A guide for international students on volunteering.
Author: Volunteering Queensland
A guide on how education providers can increase opportunities for international students to volunteer.
Author: Volunteering Queensland
A guide for organisations on international student volunteering and how to effectively engage with and involve international students as volunteers.
Author: Volunteering Queensland
A guide on how to involve Culturally and Linguistically Diverse (CALD) volunteers, covering recruitment tips, motivations and addressing common concerns organisations may have.
Author: Volunteering Australia
A guide on key considerations that should be made when developing a mentoring program in an organisation.
Author: Volunteering Queensland, Queensland University of Technology
Supporting volunteer involvement in a pandemic. Topics covered include risk management; work, health and safety; insurance; and an organisational self-assessment.
Author: VolunteeringACT
A workbook to support the development of a more inclusive organisation.
Author: VolunteeringACT
How to create a safe and inclusive volunteering environment for LGBTIQA+ identifying volunteers.
Author: Volunteering Victoria
A guide providing information on key considerations when involving LGBTIQ identifying volunteers.
Author: Volunteering Victoria
Guides Local Government in developing their Spontaneous Volunteer Management Sub Plan and outlines key considerations and example text.
Author: Volunteering Queensland
A guide on how to develop your own leadership skills.
Author: Volunteering Queensland, Queensland University of Technology
A leadership and governance resource for small voluntary organisations and groups.
Author: Volunteering Queensland, Queensland University of Technology
A guide to performance appraisal and managing underperformance in volunteers.
Author: Volunteering Australia
A high level guide on best practice volunteer management to support higher retention rates.
Author: Volunteering Victoria
A brief guide in how to involve volunteers from a culturally or linguistically diverse background. The resource covers key stages of the volunteer management cycle including recruitment, induction and training.
Author: Volunteering Victoria
A guide on volunteer recruitment, including how to match the right volunteers to the right role. Includes checklists and helpful tips.
Author: Volunteer Scotland
A guide on how to measure the impact of volunteers.
Author: Volunteer Scotland
A resource identifying the broader economic context for people living with a disability and the impact this may have to the volunteering context.
Author: Victoria ALIVE, Volunteering Victoria
A brief guide on how to motivate volunteers, as well as how to recognise their contribution.
Author: Volunteer Ireland
A comprehensive guide to the legal obligations an organisation has for its volunteers. This six part guide includes: 1. Introduction and overview 2. Volunteer, employee or independent contractor 3. Volunteer safety with annexures 4. Workplace behaviours 5. Recruiting, inducting, managing and ending the volunteer relationship 6. Organisational issues
Author: Not-for-Profit Law, Justice Connect
A good practice guide for engaging and supporting volunteers.
Author: Volunteer Scotland, Scottish Volunteering Forum
Assists organisations responsible for the management of Spontaneous Volunteers with establishing an Operational Plan to clearly articulate how Spontaneous Volunteers will be utilised and managed when the need arises.
Author: Volunteering Queensland
A guide to considerations when planning a volunteer induction.
Author: Volunteering Victoria
A resource for planning the involvement of corporate volunteers in an organisation.
Author: Volunteering Australia
A guide on planning training for volunteers, including templates on questions to consider in the process.
Author: Volunteering WA
A brief guide on what to cover on a volunteer's first shift.
Author: Volunteer Ireland
A brief guide on how to promote positive relationships between volunteers and employees.
Author: Volunteer Scotland
A brief guide on how to protect the privacy of volunteers. Note: Some legislative information is specific to Victoria.
Author: Volunteering Victoria
Suggestions for ways to recognise volunteers in their role and in day-to-day activities.
Author: Volunteer Scotland
A guide on recruitment, including information on selection, screening, and types of recruitment.
Author: Volunteering Victoria
A brief guide on completing reference checks during the selection and screening process.
Author: Volunteer Ireland
A brief guide on reimbursement for volunteers.
Author: Volunteering Victoria
A comprehensive guide on volunteer involvement during a pandemic, reflecting most areas of the National Standards.
Author: Volunteering Australia, Volunteering Queensland
A guide to effectively engaging and re-engaging volunteers during a pandemic from recruitment to safeguarding their wellbeing. Note: Some information is specific to the Western Australian context.
Author: Volunteering WA
A guide on how to review a volunteering program.
Author: Volunteering Australia
A brief overview of the rights and responsibilities of volunteers.
Author: Volunteering Victoria
A toolkit on identifying and managing risks in your volunteer involving organisation.
Author: Volunteering Australia
Provides a series of recommended social media posts to use at various stages of response and recovery to support messages regarding the need or non-need for volunteer assistance.
Author: Volunteering Queensland
Supports organisations in planning for the use of Volunteer Reception and Registration Centres within their Spontaneous Volunteer operations.
Author: Volunteering Queensland
A guide to involving school leavers who are living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
A guide on how to demonstrate the impact of volunteer involvement to your organisation.
Author: Volunteer Scotland, Scottish Volunteering Forum, Scottish Government
A comprehensive resource on spontaneous volunteer management, covering planning prior to an emergency, during an emergency and after an emergency. This resource also covers management frameworks and communication strategies.
Author: Australian Red Cross, Australian Government Department of Families, Housing, Community Services and Indigenous Affairs
A guide on how to obtain feedback from volunteers and how to follow-up on feedback provided.
Author: Volunteering WA
A brief list of actions to consider when setting up a volunteer program.
Author: Volunteer Ireland
A comprehensive guide to performance appraisal, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
A comprehensive guide to probation, including supporting templates. This guide is applicable to both employees and volunteers. Note: This resource is accompanied by a suite of supporting resources.
Author: VolunteeringACT
Information on how to support volunteers.
Author: Volunteer Scotland
Supports organisations in capturing information associated with volunteer tasks including task description, risk assessment, screening, induction, briefing, support, debriefing, recognition, and supervision strategies.
Author: Volunteering Queensland
A comprehensive guide on how to report on social outcomes and their impact.
Author: The Centre for Social Impact
Information for volunteers on work health and safety considerations when volunteering, including what the responsibilities are of the organisation as well as of the volunteer.
Author: Safe Work Australia
This comprehensive handbook provides information on screening as part of the volunteer management cycle, identifying ten steps to screening. Please note that some information will be specific to the Canadian context.
Author: Volunteer Canada
A guide on how to provide performance feedback to volunteers.
Author: Volunteering WA
A comprehensive guide on volunteer management, from an initial needs analysis, through to evaluation. Includes activities to guide processes.
Author: VolunteerPro, Tobi Johnson
A list of tips to consider when recruiting volunteers identifying as LGBTQI+.
Author: Volunteer Scotland, LGBT Youth Scotland
Tips on how to involve and support volunteers with a history of problem drug use.
Author: Volunteer Scotland, Scottish Drugs Forum
Identifies the key roles of community leaders, and what it means to be an effective community leader.
Author: Volunteering Queensland, Queensland University of Technology
A guide to involving mentors or buddies to support volunteers living with a disability.
Author: Victoria ALIVE, Volunteering Victoria
A high level guide to what is involved in virtual volunteering.
Author: Volunteer Ireland
A guide to involving virtual volunteers, including policies and procedures, risk and intellectual property information and a volunteering from home checklist.
Author: Volunteering Victoria
Information on what a Volunteer Agreement is and what needs to be considered when developing an Agreement.
Author: Volunteer Scotland
How to engage with volunteers during a pandemic, including effectively resourcing roles and re-considering how the organisation can better support the community.
Author: Volunteering Victoria, VQ Volunteer Strategies
A handbook on workplace health and safety considerations in relation to volunteer involvement. Note: Some information is specific to Victoria.
Author: WorkSafe Victoria
A guide on developing and hosting a volunteer information session.
Author: Volunteering Australia
A resource guiding organisations on how to perform a health check of their volunteer involvement and volunteer management practices. This resource can be used as a template. Note: Item 2.08 is not relevant to Australian volunteering programs.
Author: Volunteer Ireland
A comprehensive guide on best practice volunteer management, covering all aspects of the volunteer management cycle.
Author: Volunteering Victoria
A brief guide to volunteer recruitment strategies.
Author: VolunteeringACT
A resource providing recommendations on ways that volunteers can be recognised.
Author: Volunteering Queensland
A guide on how to create a volunteer role description.
Author: Volunteer Scotland
A guide and template for completing a risk assessment of volunteer roles.
Author: Volunteer Ireland
A brief guide on the ten steps of volunteer screening.
Author: Volunteer Canada
A comprehensive resource on workplace health and safety that covers volunteer role descriptions, risk management procedures, policies and procedures and volunteer training. Note: Some information is specific to South Australia.
Author: City of Salisbury
A guide on what boundaries are and what they look like in a volunteering program.
Author: Volunteering Australia
Understanding the motivations of volunteers and supporting volunteers in a pathway to employment.
Author: Victoria ALIVE, Volunteering Victoria
A webpage linking to various lessons and unitis of work that can be used by teachers and volunteer resource centres to support the involvement of young people in volunteering.
Author: Volunteering Australia
Practical guidance to support volunteers in response to a pandemic. This guide provides practical checklists and information on key things to consider including: - Volunteering in a pandemic - Helping in pandemic response and recovery - Continuing or ceasing to volunteer - Maintaining good health and wellbeing - Staying connected and volunteering post-pandemic
Author: Volunteering Australia, Volunteering Queensland
A guide to managing and engaging wtih spontaneous volunteers.
Author: Volunteering WA
Information for volunteer rights and questions to consider before volunteering for an organisation.
Author: Volunteer Ireland
A guide on where to advertise volunteer roles.
Author: Volunteering WA
A brief introduction to organisations on involving volunteers.
Author: Volunteer Ireland
A work health and safety factsheet for sporting clubs, identifying what clubs can do to ensure the health and safety of volunteers and those associated with the club.
Author: Volunteering WA
A brief guide on key considerations when involving older volunteers.
Author: Volunteering Queensland
A guide on how to write a code of conduct.
Author: Volunteering Australia
A guide on how to write a volunteer role description.
Author: Volunteering Australia
A simple guide and template for writing an effective advertisement for a volunteering role.
Author: Volunteering WA, Volunteering Victoria
A guide aimed at helping organisations involve independent young volunteers, from teens through twenties.
Author: Volunteering Victoria
Volunteering Resource Hub is an initiative of Volunteering Australia, funded by the Australian Government Department of Social Services.